
Senior Client Liaison
3 days ago
As a key player in client relations, you will be responsible for nurturing long-term partnerships and collaborating with the team to deliver high-quality projects.
- Client Engagement & Relationship Management
- Act as the primary point of contact for clients, ensuring seamless communication and clear understanding of their objectives.
- Support the team in fostering strong relationships with clients, identifying opportunities for growth, and preparing pitches and proposals.
- Strategy Support & Content Development
- Assist in creating compelling communication materials, including briefing notes, presentations, and one-pagers.
- Conduct research, gather insights, and contribute to thought-leadership initiatives under guidance.
- Execution & Coordination
- Coordinate with internal teams to deliver quality outputs on time, tracking timelines and ensuring processes run smoothly.
- Provide operational support to the Unit Lead/Manager for client projects.
- Research & Insights
- Conduct basic research, competitor benchmarking, and trend tracking to identify potential communication opportunities.
- Monitor industry and digital trends to stay ahead of the curve.
- Business Support
- Identify small opportunities for growth within existing accounts and develop strategies to capitalize on them.
- Reporting & Analysis
- Assist in preparing performance reports with clear insights and learnings.
- Ensure reports are accurate, structured, and aligned with client expectations.
- 2–3 years of experience in client servicing, communications, PR, or related fields.
- Strong communication and coordination skills.
- Good writing and presentation abilities.
- Awareness of digital media, influencers, and media landscapes.
- Proficiency in MS PowerPoint, Word, and Excel.
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