IT Client Liaison

17 hours ago


Mangalore, Karnataka, India beBeeRelationship Full time ₹ 80,00,000 - ₹ 1,60,00,000
Client Relationship Manager Job Description

We are seeking a seasoned Client Relationship Manager to spearhead the growth and retention of our IT services/staffing accounts. This key role will serve as the primary point of contact for clients, ensuring timely delivery and driving revenue expansion.

Main Responsibilities:

  1. Managing high-value client relationships through effective communication and strategic planning
  2. Maintaining accurate records and tracking account health, pipeline, and forecasts to inform business decisions
  3. Negotiating contracts, managing Service Level Agreements (SLAs), and ensuring compliance with industry standards
  4. Fostering a strong candidate network aligned with client needs and optimizing time-to-fill metrics
  5. Collaborating with stakeholders to identify and resolve potential risks and challenges

Required Skills and Qualifications:

  • Proven experience in Client Relationship/Account Management or Business Development within IT Services/Consulting or IT Staffing industries
  • Demonstrated ability to drive revenue growth and manage stakeholder expectations
  • Contract management, negotiation, and billing/invoicing expertise
  • Working knowledge of software development life cycles (SDLC) and Agile methodologies

Benefits:

This role offers opportunities for career advancement and professional growth in a dynamic and innovative environment. As a Client Relationship Manager, you will have the chance to develop your skills, expand your network, and contribute to the success of our organization.


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