Operational Excellence Manager

13 hours ago

Chennai, Tamil Nadu, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

As an Operations Officer, you will play a pivotal role in driving business success by ensuring seamless operational delivery and exceeding client expectations.

Required Skills and Qualifications
  • Strategic thinking and problem-solving skills to drive business growth.
  • Excellent communication and interpersonal skills to build strong relationships with clients and internal teams.
  • Ability to analyze data and develop actionable insights to inform business decisions.
  • Experience in managing cross-functional teams and collaborating with stakeholders to achieve shared goals.
Benefits

We offer a dynamic work environment that fosters innovation, creativity, and collaboration. As an Operations Officer, you will have the opportunity to:

  • Develop your leadership skills by mentoring and guiding a team of professionals.
  • Contribute to the development of operational best practices and processes that drive business excellence.
  • Collaborate with cross-functional teams to identify areas for improvement and implement changes that enhance operational efficiency.
Others

As an Operations Officer, you will be responsible for:

  • Reviewing cases related to credit card fraud and investigating solutions.
  • Managing and developing operational client relationships through regular review meetings and day-to-day liaison within key workstreams.
  • Setting and reviewing quality performance standards to ensure exceptional service delivery.

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