
Sales and Support Expert
1 week ago
We are seeking a highly skilled Sales and Support Professional to join our team. This full-time remote position offers excellent growth opportunities and the chance to work with a US-based independent board game publisher.
The successful candidate will be directly working with our team based in New Hampshire, USA. The role requires 5-8 years of experience in sales or customer support roles, strong communication skills, and fluency in written and spoken English.
Responsibilities include:
- Responding promptly and effectively to inquiries from support tickets and wholesale customers
- Managing and running crowdfunding campaigns
- Carrying out sales and support tasks as directed
- Ensuring consistent, detail-oriented communication and follow-through on all customer interactions
- Assisting management and avoiding obstacles to productivity and meeting deadlines
Requirements:
- Proficiency in QuickBooks Online and Google Suite
- Experience with Teamwork.com, Adobe Acrobat Sign, Adobe Creative Cloud, Inventory management tools, and Shipstation
Qualifications:
- Bachelor's degree in Business, Communications, or a related field
- Proven experience in sales or customer support roles
This is an exciting opportunity for individuals who are resilient, proactive, and highly organized with the ability to manage deadlines.
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