Technical Customer Liaison

2 days ago


Bikaner, Rajasthan, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

Customer Support Specialist Job Overview

We are seeking a skilled Customer Support Specialist to deliver exceptional support to our customers. As a key member of our team, you will be responsible for providing top-tier customer service, handling sales calls, and troubleshooting technical issues.

Key Responsibilities:

  • Provide timely and effective customer support via phone, email, and other channels
  • Analyze and resolve complex technical issues related to our products and services
  • Collaborate with cross-functional teams to identify areas for improvement and implement solutions
  • Maintain accurate records using CRM tools and document recurring concerns and resolution steps

Required Qualifications & Skills:

  • Proven experience in customer-facing roles, preferably in ISP or networking-related industries
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits of Working with Us:

  • Opportunity to work with a pioneering company in the low-cost, decentralized Wi-Fi networks space
  • Chance to develop your skills and expertise in customer support and technical troubleshooting
  • A dynamic and collaborative work environment


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