Music Content Reviewer, Quality Assurance Specialist, Digital Media Auditor
2 days ago
About Amazon Music
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. With a passion for music as your driving force, you'll start by ensuring the seamless delivery of high-quality digital content to our listeners.
Your Day in the Life
As a Digital Content Associate at Amazon Music, you will be responsible for performing quality checks on English digital content while listening to music and identifying errors reported by various systems and customers based on the SOPs. You should have the passion to listen to music and work with headsets majorly as quality checks will be performed on Music Tracks/Albums.
Key Responsibilities
- You will need to continuously adapt to the business priorities, learn the features of multiple tools and systems used by the team, and follow SOP, identify and report errors in the content.
- You will need to be aware of basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA and adhere to business expectations.
- In addition, you must be able to pay close attention to minute details, have good communication & writing skills, and a professional demeanor.
Average Salary: $55,000 - $65,000 per year
BASIC QUALIFICATIONS:
- Bachelor's degree or equivalent
- Working knowledge of Basic MS Office products and applications
- Good English language proficiency: verbal, writing, reading and comprehension
PREFERRED QUALIFICATIONS:
- Knowledge of Excel at an advanced level
- Good at data analysis and troubleshooting issues related to content editing
- Familiarity with Amazon Music and its competitors
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