Digital Content Review Specialist

20 hours ago


Hyderabad, Telangana, India Genpact Full time

At Genpact, we are shaping the future of professional services and solutions. Our 125,000+ employees across 30+ countries are driven by our passion for delivering outcomes that matter. With a deep understanding of business and industry, we serve leading enterprises with our expertise in data, technology, and AI.

We are seeking a highly motivated individual to join our team as a Digital Content Review Specialist - Konkani. This role requires someone who is comfortable working independently and collaboratively within a dynamic environment.

Key responsibilities include:

  • Maintaining high standards of quality through prompt resolution
  • Reviewing content and providing resolutions based on prescribed guidelines
  • Recognizing trends and patterns, and reporting issues in a timely manner
  • Providing insights to improve support for users
  • Maintaining a thorough understanding of processes and policies
  • Delivering exceptional customer service

To be successful in this role, you will need:

  • A degree in any field (postgraduate qualification an added advantage)
  • Freshers are welcome to apply
  • Fluency in English and Konkani language

Preferred qualifications include:

  • Effective probing skills and analytical understanding
  • Problem-solving skills with a customer-centric approach
  • Ability to work flexible schedules, including weekends

Our estimated salary for this position is approximately $45,000 per year, depending on location and experience.



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