Digital Content Review Specialist
20 hours ago
At Genpact, we are shaping the future of professional services and solutions. Our 125,000+ employees across 30+ countries are driven by our passion for delivering outcomes that matter. With a deep understanding of business and industry, we serve leading enterprises with our expertise in data, technology, and AI.
We are seeking a highly motivated individual to join our team as a Digital Content Review Specialist - Konkani. This role requires someone who is comfortable working independently and collaboratively within a dynamic environment.
Key responsibilities include:
- Maintaining high standards of quality through prompt resolution
- Reviewing content and providing resolutions based on prescribed guidelines
- Recognizing trends and patterns, and reporting issues in a timely manner
- Providing insights to improve support for users
- Maintaining a thorough understanding of processes and policies
- Delivering exceptional customer service
To be successful in this role, you will need:
- A degree in any field (postgraduate qualification an added advantage)
- Freshers are welcome to apply
- Fluency in English and Konkani language
Preferred qualifications include:
- Effective probing skills and analytical understanding
- Problem-solving skills with a customer-centric approach
- Ability to work flexible schedules, including weekends
Our estimated salary for this position is approximately $45,000 per year, depending on location and experience.
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