Strategic IT Transformation Leader

6 hours ago

Tiruppur, Tamil Nadu, India beBeeTransformation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title:

Strategic IT Transformation Leader

A highly experienced and visionary Chief Technology Officer is sought after to lead the company's IT/digital transformation. The ideal candidate will have over 20 years of experience in IT/tech, preferably in retail organizations or services companies.

  • Develop and implement the IT & Digital Transformation vision and strategy in alignment with the company's business objectives.
  • Position the company as a thought leader in industry forums and create visibility - own innovation charter across the organization.
  • Advise the senior management team on emerging technologies and digital trends that are most relevant to the company's goals and evolving needs.
  • Define futuristic IT architecture focused on experience-led customer/employee-centric systems - delivering a seamless omni-channel experience across sales and service.

Key Responsibilities:

  • Lead and mentor the IT department, fostering a culture of innovation, accountability, and continuous improvement.
  • Retail Technology and Innovation: Drive the adoption of cutting-edge retail technologies to enhance the customer experience, including e-commerce, mobile apps, CRM systems, and in-store technologies.
  • Data Management and Analytics: Develop and implement data governance and data management strategies, utilize data analytics to provide insights into customer behavior, sales trends, and operational efficiencies.
  • Vendor and Stakeholder Management: Manage relationships with external vendors, ensure the delivery of high-quality IT products and services.

Requirements:

  • Over 20 years of experience in IT/tech - preferably in retail organizations or in services companies while managing end-to-end responsibilities for enterprises.
  • Experience in digital transformation for enterprises - experience with retail industry preferred - spanning across business processes.
  • Experience with omnichannel systems required for a new generation retailer.
  • Experience across applications, infrastructure, network, and end-user IT environment operations.

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