Senior Workforce Management Analyst

Job SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization. This involves assessing, analyzing, and reporting employee productivity at individual, departmental, and organizational levels. The ideal candidate will determine the best way to utilize employee productivity skills using...

Job SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization by analyzing and reporting employee productivity at the individual, departmental, and organizational levels. This role determines the best way to utilize employees' productivity skills using techniques and theories of...

Job SummaryWe are seeking a highly skilled Senior Analyst, Workforce Management to join our team at Ascensus. As a key member of our Workforce Management team, you will be responsible for ensuring the efficient operation of our contact center, providing real-time monitoring and analysis of service levels, associate performance, and other key performance...

Job DescriptionJob SummaryThe Sr. Workforce Management Analyst plays a critical role in driving productivity at ReleasePoint by analyzing and reporting employee productivity at various levels. They develop and implement strategies to maximize employee skills and provide data-driven insights to support scheduling, time-off requests, and capacity planning.Main...

Job DescriptionJob SummaryThe Senior Workforce Management Analyst role at ReleasePoint focuses on overseeing productivity by assessing, analyzing, and reporting employee productivity at individual, departmental, and organizational levels. This involves determining the best way to utilize employees' productivity skills using workforce management techniques...

Job OverviewJob Title: Sr. Workforce Management AnalystReleasePoint is seeking a highly skilled Sr. Workforce Management Analyst to join our team. This role will play a key part in driving productivity and efficiency across the organization.ResponsibilitiesDevelop and implement strategic workforce planning models to optimize productivity and...

Job SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization. This involves analyzing and reporting on employee productivity at the departmental and organizational levels, identifying areas for improvement, and developing strategies to optimize workforce utilization. The ideal candidate...

Workforce Management Real-Time Analyst (SME) CentralWFMJob SummaryThe Workforce Management Real-Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. This role works closely with Operations, calling out non-adherent events via email, so that non-adherent...

At Simplify Workforce, we are developing AI/ML based deep tech solutions to provide a cloud-based Vendor Management System (VMS) for managing contingent workforce and services procurement programs. Our customers leverage our platform to gain visibility into their external/non-employee workforce, optimize client spend, and enhance talent supply efficiency. We...

Job SummaryWe are seeking a highly skilled Senior Workforce Manager to join our team at ADCI HYD 16 SEZ. As a key member of our program management team, you will be responsible for driving service levels, developing strategies for service expansions, and optimizing resource utilization/occupancy through innovative ideas.Key Responsibilities:Develop and...

Join Our Team as a Workforce Capacity Planning AnalystWe are seeking a highly skilled Workforce Capacity Planning Analyst to join our team at ADCI - HYD 15 SEZ. As a key member of our team, you will be responsible for generating forecasts, planning capacity for multiple network sites, and managing short-term staffing to meet service levels.Key...

Workforce Planning Analyst OverviewThe Workforce Planning Analyst will play a key role in ensuring that OrgSpire Inc has the right people with the right skills at the right time to meet its goals.Key Responsibilities:Workforce Planning: Analyze and forecast workforce needs, gathering and analyzing information about the current workforce and future...

Workforce Capacity Planning AnalystWe are seeking a highly skilled Workforce Capacity Planning Analyst to join our team at ADCI - HYD 15 SEZ. As a key member of our organization, you will be responsible for planning and optimizing workforce capacity to meet the needs of our Amazon Go business.Key Responsibilities:Generate forecasts and plans for multiple...

Job DescriptionThe Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays.They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone.Workforce...

About the RoleWe are seeking a highly skilled Workforce Management System Administrator to join our team at Amazon Development Centre (India) Private Limited - H84. As a WFM System Administrator, you will be responsible for maintaining our global Workforce Management systems and tools, ensuring their accuracy and timeliness of all data flowing to and from...

About the RoleWe are seeking a highly skilled Workforce Management System Administrator to join our Amazon Development Centre (India) Private Limited team. As a WFM System Administrator, you will be responsible for maintaining our global Workforce Management systems and tools, ensuring the accuracy and timeliness of all data flowing to and from WFM systems,...

Job Title: WFM AdministratorWe are seeking a highly skilled Workforce Management (WFM) Administrator to join our team at Amazon Development Centre (India) Private Limited - H84. As a WFM Administrator, you will play a critical role in maintaining our WFM back end/front end systems and tools, partnering closely with other teams to deliver mission-critical...

Job Title : Senior Software EngineerCompany : Simplify WorkforceLocation : HybridCompany Description :SimplifyVMS is a cloud-based Vendor Management System (VMS) that provides innovative technology to manage contingent workforce and services procurement programs.Our customers leverage Simplify Workforce to gain visibility into their external/non-employee...

About Evernorth Health ServicesWe are a leading provider of pharmacy, care, and benefits solutions that improve health and increase vitality. Our mission is to innovate and make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Job Summary:As a Resource Planning Analyst, you will play a critical role in...

Job DescriptionRole OverviewThis position is an external and internal-facing role responsible for forecasting and reporting on staffing impacts that lead to missed SLAs. The successful candidate will forecast and report on call volume demand and direct the scheduling of sufficient staff and training for appropriate skills-based routing based on historical...