Customer Experience Specialist

3 days ago

Assam, India beBeeCustomer Full time ₹ 10,50,000 - ₹ 13,15,000
Customer Engagement Specialist

We are seeking a highly skilled and motivated Customer Engagement Specialist to drive customer satisfaction and loyalty. As a key member of our customer service team, you will be responsible for interacting with customers via phone calls, building positive relationships, and enhancing our company's image and public perception.

Key Responsibilities:
  • Maintain a courteous and friendly nature when interacting with customers.
  • Build positive work relationships with customers to enhance our company's image and public perception.
  • Use good communication skills to resolve customer queries and issues efficiently.
  • Able to read and write English & Assamese languages.
  • Holding a 12th Pass qualification.

This role offers the opportunity to work in a fast-paced environment, develop strong interpersonal skills, and contribute to the growth and success of our organization.

Requirements:
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Strong problem-solving and conflict resolution skills.
  • Ability to adapt to changing priorities and deadlines.

In return, we offer a competitive salary package, opportunities for career growth and development, and a collaborative and dynamic work environment.

As a Customer Engagement Specialist, you will play a vital role in delivering exceptional customer experiences and driving business results. If you have a passion for customer-centric service and a desire to make a real difference, we encourage you to apply for this exciting opportunity.

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