IAM Technical Specialist

2 days ago

Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description

We are seeking a skilled IAM Technical Specialist to join our team. As an IAM Technical Specialist, you will be responsible for providing end-to-end support for Identity and Access Management (IAM) solutions. This includes handling incidents, problems, and changes, as well as maintaining knowledge management systems.

You will work closely with customer teams to coordinate and collaborate on IAM-related issues. Your primary responsibility will be to drive complex issues resolution, conduct root cause analysis, and manage the complete problem management process. You will also act as the primary point of contact for all onsite IAM-related issues, queries, and deployments.

In addition to your technical skills, you will have strong communication, presentation, and collaboration skills. You will be able to facilitate face-to-face meetings with customers to understand their needs and provide timely solutions. You will also be responsible for generating regular reports on IAM system performance, issues, and resolutions for customer review.

Required Skills and Qualifications

- ForgeRock AM experience with SailPoint IIQ as secondary skills
- Strong L3 level knowledge with exposure to coding of ForgeRock OpenAM
- Strong knowledge of Support Processes and Procedures
- Experience in driving L3 Level troubleshooting of IAM Solution with ForgeRock
- Experience in handling change management with ForgeRock
- MSP (Managed Services Provider) experience supporting multiple customers infrastructure
- Should have experience working with large-scale IAM implementation with multiple stakeholders
- Product certification (preferred)
- Bachelor's degree in Computer Science/Information Technology or a related field
- 4-6 years relevant experience in IAM support (ForgeRock OpenAM)
- Good understanding of Java Coding. Ability to write complex SQL queries. Knowledge of Active Directory/LDAP and databases
- Familiar with code repositories (Git).
- Knowledge of Windows and Linux environments. Capable of installing, configuring, and providing support of SailPoint/ForgeRock on Windows and Linux environments
- Should be capable of doing automation scripts
- Should be able to take release from development to test and can deploy into production

Benefits

This role offers a range of benefits, including the opportunity to work with a leading organization in the IAM industry, opportunities for professional growth and development, and a competitive compensation package.

Others

We are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunities employer and welcome applications from candidates from diverse backgrounds.

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