
Technical Support Expert
1 day ago
We are seeking an experienced Technical Support Specialist to contribute to the delivery of our services.
Main Responsibilities:
- Monitor and manage technical issues proactively.
- Analyze and resolve production problems effectively.
- Collaborate with development, QA, and business stakeholders on escalated incidents.
Required Skills:
- Proficiency in Java Full Stack: Core Java, Spring Boot (or equivalent frameworks), REST API development, modern frontend frameworks (e.g., Angular, React).
- Experience with AWS Cloud: Key services such as EC2, Lambda, S3, RDS, and IAM; deployment, monitoring, and troubleshooting in AWS environments.
- DevOps & Monitoring (Preferred): Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions), infrastructure monitoring (e.g., CloudWatch, ELK, Splunk).
About the Role:
This is a unique opportunity to work with our team and provide technical support. If you have excellent problem-solving skills and a passion for technology, we encourage you to apply.
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