Technical Support Specialist

3 days ago

Noida, Uttar Pradesh, India Birlasoft Full time

Technical Skillset Needed:

  • Java Full Stack: Core Java, Spring Boot (or equivalent frameworks), REST API development, modern frontend frameworks (e.g., Angular, React).
  • AWS Cloud: Proficiency with key services such as EC2, Lambda, S3, RDS, and IAM; experience in deployment, monitoring, and troubleshooting in AWS environments.
  • DevOps & Monitoring (Preferred): Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions), infrastructure monitoring (e.g., CloudWatch, ELK, Splunk).

Role Responsibilities:

  • Proactive monitoring and incident management for OnePay Program applications and infrastructure.
  • Root cause analysis and resolution of production issues.
  • Coordination with development, QA, and business stakeholders for escalated incidents.

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