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Technical Product Specialist

2 months ago

Mumbai, Maharashtra, India VINAYAK INGREDIENTS (INDIA) PVT. LTD. Full time
Job Title: Technical Product Specialist

About Us: VINAYAK INGREDIENTS (INDIA) PVT. LTD. is a leading organization in the industry.

Job Description:

Key Responsibilities:
  • Provide technical assistance in existing & new products, literature & presentation of products. Ensure proper product training knowledge transfer is done to the team.
  • Customer Interaction & Feedback: Analyze customers feedback received through calls or emails. Provide solutions to customers problems by providing technical help to customers as and when required.
  • Provide critical customer interactions to the customer in order to convert sample orders to business orders.
  • Monitor all the trials closely & take reviews of the farmer regarding the weekly reports and bird behavior.
  • Take samples as per the protocol and reviews of performance parameters on a weekly basis.
  • Analyze data from the customer trials with different parameters which include all tests requested to the lab and recorded at the farm.
  • Ensure all Trials Reports are properly documented for future references.
  • Help the team in designing the marketing plan and looking out for proper product branding.
  • Update self with all publications, research papers, blogs or articles. Also provide support to the digital marketing team.
  • This position will involve a lot of overseas travelling.

Requirements: MVSC/VETERINARY