
Elevate User Engagement
2 weeks ago
As a seasoned professional, you'll drive strategic growth and lead the Strategy and Operations Teams. Establishing strong partnerships with cross-functional teams is key to success.
Collaborate closely with program managers and leaders overseeing fulfillment and user/supplier experience initiatives.
Key Responsibilities:- Drive continuous improvement in Operational KPIs and Satisfaction scores
- Build strong relationships with cross-functional teams, fostering collaboration and driving results
- Develop and execute strategic initiatives to transform user engagement and maximize efficiency
- Premium MBA coupled with 7-10 years of hands-on experience in Start-ups, Consumer internet companies, Management consulting, or FMCG Operations
- Demonstrate a robust data-driven mindset and analytical problem-solving skills
- Proven ability to lead large teams and drive maximum impact
- Track record of successfully defining and executing initiatives with minimal supervision
- Expertise in managing multiple stakeholders across various fronts, with adaptability in fast-paced environments
We offer a dynamic work environment that fosters personal growth and enjoyment. Regular one-on-one meetings, engaging team catch-ups, and timely recognition and rewards are just a few benefits you can expect.
About the Role:Experience TransformationJoin us in shaping the experience of Bharat's next billion e-commerce users. As a member of our Fulfillment and Experience team, you'll have the opportunity to drive innovation and make a lasting impact.
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