Coordinator - Elevated Experience (India)

2 days ago


India Elevate Services Full time

Elevate is recruiting an Elevated Experience - Coordinator for our MedLegal team. As an Elevated Experience - Coordinator, you will be a part of offshore Elevated Experience team and provide end-to-end services to the existing and new law firms, insurance company, and corporate Customers.

**Specifically, the Elevated Experience - Coordinator will**:

- Be responsible for scrutinizing all the requests of the customer and enter the relevant information in the database.
- Work on multiple tasks with quick turnaround.
- Collaborate with the sales team to process ad hoc requests.
- Acts as an intermediary between internal teams and customers.
- Attend the sales meeting to ensure the customer needs fulfilled.
- Work on special projects as needed including data entry, electronic filing, organizing documents, etc.
- Understand and work competently in a virtual environment.
- Quickly learn new systems and adapt to new processes
- Be part of a dynamic team who works together to help our client succeed.

**Skills for success**:

- Strong eye for detail and critical thinking skills.
- Ability to analyze and organize work for maximum efficiency.
- Excellent writing and interpersonal skills, focused on supporting your clients needs.
- Ability to present well on the phone and in virtual conference calls.
- Proven ability to work in a client-centric, deadline driven environment.
- Strong analytical skills, problem solving capability and resiliency.
- Proficiency in Microsoft Word, Outlook and Adobe Acrobat.

**Experience.**
- 1+ years of experience in Operations department or US Healthcare
- Experience working in a growing, fast-paced organization with a dynamic environment.
- Excellent track record in previous Client support/Customer Service engagements.
- Experience working directly with a US client.

**Qualifications**
- Bachelor's degree required.

**Company Information**
Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our most recent achievements and distinctions include:

- For the seventh consecutive year, in 2022, Chambers & Partners named Elevate as a Top Global Services Provider, ranking us as ?Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing)
- Co-winner**,** 2022 _Financial Times_ Collaborative Innovation Award for Industry Impact
- Winner, _Inc._ 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016
- Named by ALM Intelligence as the only Pacesetter in the Legal category in its 2021-2022 Legal Department Legal Operations report
- The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US

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