Program Support Specialist
4 days ago
Job Opportunity:
The Operations Associate role is designed to support the successful execution of programs. This position involves collaborating with internal teams, learners, and external partners to ensure timely delivery and exceptional learner experience.
Key Responsibilities:
- Provide end-to-end program execution support, including scheduling, tracking, and reporting.
- Coordinate with internal teams, faculty, and external partners to meet program timelines.
- Manage learner onboarding, communication, and engagement during the program.
- Collect and analyze program data to identify gaps and suggest improvements.
- Act as the first point of contact for learners and stakeholders, resolving queries quickly.
Requirements:
- Bachelor's degree.
- 0–1 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
- Strong analytical skills with good knowledge of MS Excel and basic data handling.
- Excellent verbal and written communication skills.
- Well-organized, detail-oriented, and able to handle multiple tasks.
- Comfortable working in a fast-paced environment with minimal supervision.
Ideal Candidate:
The ideal candidate should possess excellent communication, analytical skills, and a proactive approach.
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