
Customer Support Specialist
22 hours ago
Job Opportunity: Customer Support Specialist
We are seeking a highly skilled and customer-focused professional to fill the role of Customer Support Specialist. In this position, you will serve as the primary contact for US-based clients, providing exceptional support and ensuring a positive customer experience.
You will handle inquiries, resolve issues, and maintain strong client relationships through professionalism, empathy, and clear communication.
- Serve as the primary point of contact for US clients via phone, email, and chat.
- Respond promptly to inquiries and provide accurate information about products and services.
- Resolve customer complaints efficiently while ensuring a positive customer experience.
- Maintain detailed records of client interactions and transactions.
Key Qualifications
- Bachelor's degree or equivalent experience preferred.
- 1–3 years of experience in customer service (experience with US clients preferred).
- Excellent verbal and written communication skills in English.
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