US Client Advocate

2 weeks ago

Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 38,00,000 - ₹ 52,00,000
Customer Service Ambassador

We are seeking a highly motivated and customer-focused individual to serve as our primary point of contact for US-based clients.

This role involves providing exceptional support and ensuring a positive customer experience by handling inquiries, resolving issues, and maintaining strong client relationships through professionalism, empathy, and clear communication.

Key Responsibilities:

  • Provide timely and accurate responses to US clients via phone, email, and chat.
  • Resolve customer complaints efficiently while ensuring a positive customer experience.
  • Maintain detailed records of client interactions, transactions, and feedback.
  • Escalate complex issues to the appropriate department while ensuring timely resolution.
  • Build and maintain strong relationships with clients by understanding their needs.
  • Meet performance metrics related to response time, customer satisfaction, and issue resolution.
  • Stay updated with industry knowledge to assist clients effectively.

Requirements:

  • Bachelor's degree or equivalent experience preferred.
  • 1–3 years of experience in customer service (experience with US clients preferred).
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency with CRM systems, ticketing tools, and MS Office/Google Workspace.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Flexibility to work in US time zones.

Benefits:

  • Opportunity to build long-lasting relationships with clients.
  • Chance to develop strong problem-solving and communication skills.
  • Collaborative and dynamic work environment.

  • Trainee Advocate

    4 weeks ago

    Hyderabad, Telangana, India Disha Law Firm Full time

    Designation : TRAINEE ADVOCATE/JUNIOR ADVOCATE.Experience : 0-3 YEARS EXPERIENCE.Qualification : LLB & LLM DEGREE.Requirement : FULL TIME (LITIGATION).Salary : AS PER INDUSTRY STANDARDSNOTE : Interested candidates need to email or WhatsApp their resume.Key Responsibilities: 1. Legal Research & Case Analysis Trainee Advocate: Conduct legal research on laws,...

  • US Engineering

    1 week ago

    Hyderabad, Telangana, India US Tech Solutions Full time

    Experience Required: 2 - 4 yearsShift Timings: EST / PSTPreferably looking Short notice candidates/Immediate joinerJob Description:- Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, non-technical queries & interviews, closing of candidates and responsibilities till joining of candidates).- Must have worked on MSP/VMS...

  • US Engineering

    1 week ago

    Hyderabad, Telangana, India US Tech Solutions Full time

    Experience Required: 2 - 4 yearsShift Timings: EST / PST Preferably looking Short notice candidates/Immediate joinerJob Description:Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, non-technical queries & interviews, closing of candidates and responsibilities till joining of candidates).Must have worked on MSP/VMS...

  • Client Processing Specialist

    6 days ago

    Hyderabad, Telangana, India RSM US LLP Full time US$ 80,000 - US$ 1,20,000 per year

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll...

  • Client Care Advocate

    18 hours ago

    Hyderabad, Telangana, India beBeeSupport Full time ₹ 36,00,000 - ₹ 45,00,000

    Client Support Specialist RoleThis client-facing position is designed to ensure clients receive the highest level of service from initial consultation through to the resolution of their claim.Key Responsibilities:Initial consultation calls with clients to explain the claims process and provide reassurance regarding the services we offer.Regular updates and...

  • Business Client Advocate

    4 days ago

    Hyderabad, Telangana, India beBeeClientSuccess Full time ₹ 14,00,000 - ₹ 17,00,000

    Job OverviewThis is a challenging role that requires strong client management skills.The ideal candidate will have experience in business development and be able to build strong relationships with clients.We are looking for a motivated individual who is passionate about delivering exceptional client experiences.Key Responsibilities:Support the Business...

  • Strategic Client Advocate

    2 days ago

    Hyderabad, Telangana, India beBeeClientServicing Full time ₹ 10,00,000 - ₹ 15,00,000

    About this roleThis is an exciting opportunity to work as a client servicing specialist, providing day-to-day support to clients and ensuring their needs are met.As a key member of our team, you will be responsible for maintaining positive relationships with clients, understanding their objectives, and communicating effectively with them.You will also assist...

  • Client Success Advocate

    1 week ago

    Hyderabad, Telangana, India beBeeCustomerFocus Full time US$ 9,00,000 - US$ 12,00,000

    Job Summary:">We are seeking a highly motivated and organized Client Success Officer to join our team.">As a Client Success Officer, you will be responsible for driving business growth by supporting Business Development Teams, identifying client needs, and creating strategic solutions.">This role involves collaborating closely with stakeholders to develop...

  • Law Office Advocate Position

    2 days ago

    Hyderabad, Telangana, India beBeeAdvocate Full time ₹ 1,44,000 - ₹ 1,68,000

    Our law office in Hyderabad, India is seeking a skilled advocate to join its team.Key Responsibilities:We require an individual to draft legal documents with precision and attention to detail. This includes petitions, notices, and agreements.The ideal candidate should be able to argue cases effectively in court, handle cross-examinations, and participate in...

  • Customer Support Advocate

    6 days ago

    Hyderabad, Telangana, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Customer Support AdvocateWe are seeking a skilled professional to provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you.Key Responsibilities:Respond to customer inquiries via email, chat, and phone in a timely and effective manner.Provide fast and effective solutions to...