Senior Technical Support Specialist at Cavli Wireless

1 week ago


Cochin, Kerala, India Cavli wireless Full time
About Cavli Wireless

Cavli Wireless is a pioneering technology company headquartered in Kochi, with a focus on innovative IoT connectivity management solutions. The company's flagship product is its intelligent hardware, network access solutions, and modem management cloud platform, designed to simplify IoT connectivity for product manufacturers.

Job Description

We are seeking an experienced Senior Technical Support Specialist to join our team in Kochi. As a key member of our support team, you will be responsible for resolving technical issues, providing expert customer and internal support, and ensuring seamless system and network operations on a daily basis.

Responsibilities
  • Proactive issue resolution and troubleshooting
  • Technical and customer support
  • System and network operation
Requirements
  • Excellent communication skills
  • Proactiveness and ownership of customer or internal issues
  • Research, diagnosis, and troubleshooting skills
  • Adherence to escalation procedures
  • Basic expertise in MS Office tools
  • Strong development experience in Embedded and Hardware Systems
Preferred Skills
  • Hardware testing experience
  • Network protocol testing experience
  • API, SDK environment, and tool chain compiler knowledge
  • Operating System proficiency
  • IoT industry experience
Qualifications
  • Troubleshooting and technical support skills
  • Customer support and customer service experience
  • Proficiency in operating systems
  • Ability to work effectively in a team
  • Bachelor's degree in Computer Science or related field

Estimated Salary: ₹850,000 - ₹1,050,000 per annum



  • Cochin, Kerala, India Cavli wireless Full time

    Cavli Wireless Career OpportunityJob Title: Senior Support EngineerLocation: CochinCompany Overview:Cavli Wireless is a technology company specializing in IoT connectivity management technology. Our focus is on enabling IoT product makers to efficiently manage connectivity through intelligent hardware, network access solutions, and modem management cloud.Job...


  • Cochin, Kerala, India Cavli wireless Full time

    Job Description:Cavli Wireless is a technology company based in Kochi, focusing on IoT connectivity management technology. We offer intelligent hardware, network access solutions, and modem management cloud to enable IoT product makers to easily manage connectivity.Role Description:This is a full-time on-site role as a Senior Support Engineer at Cavli...


  • Cochin, Kerala, India Cavli wireless Full time

    Cavli Wireless seeks an experienced Technical Support Professional for its Embedded Systems team. The successful candidate will troubleshoot complex technical issues, provide exceptional customer support, and ensure smooth system operation.About the Role:Troubleshooting technical issuesProviding technical and customer supportEnsuring seamless system...


  • Cochin, Kerala, India Cavli Wireless Full time

    Digital Marketing SpecialistCavli Wireless is seeking a highly skilled Digital Marketing Specialist to join our team. The ideal candidate will have a strong understanding of social media platforms, email marketing, and SEO best practices.Key Responsibilities:- Develop and execute comprehensive social media strategies across multiple platforms (Instagram,...


  • Cochin, Kerala, India Cavli wireless Full time

    Job DescriptionWe are seeking a highly skilled Digital Marketing Specialist to join our team at Cavli Wireless. As a key member of our marketing department, you will be responsible for developing and executing comprehensive digital marketing strategies to increase brand visibility and engagement.Duties and Responsibilities:Develop and execute social media...


  • Cochin, Kerala, India Cavli wireless Full time

    Cavli Wireless is a pioneering technology company specializing in IoT connectivity management. We offer innovative hardware solutions and network access for IoT product makers.The ideal candidate will possess excellent troubleshooting skills, providing top-notch customer support while ensuring smooth system operation.Key Responsibilities:Troubleshoot...

  • Senior Social Media

    2 days ago


    Cochin, Kerala, India Cavli Wireless Full time

    About Cavli Wireless:Cavli Wireless is a leading provider of wireless solutions. We are committed to delivering innovative products and services that meet the needs of our customers.Job Overview:We are seeking a highly skilled Senior Social Media & Email Marketing Manager to join our team. This role will be responsible for developing and executing...


  • Cochin, Kerala, India Cavli Wireless Full time

    About the RoleAs a skilled Inside Sales Professional, you will play a pivotal role in driving business growth by connecting with customers, identifying sales opportunities, and delivering exceptional customer experiences.ResponsibilitiesBuild strong relationships with customers through effective communication, active listening, and tailored product or...


  • Cochin, Kerala, India Cavli Wireless Full time

    Job Description:We are seeking an experienced Digital Marketing Specialist to join our team at Cavli Wireless. In this role, you will be responsible for developing and executing comprehensive social media strategies across multiple platforms, as well as managing email marketing campaigns.Key Responsibilities:Social Media Management:Create high-quality...


  • Cochin, Kerala, India Cavli Wireless Full time

    Job Description:Cavli Wireless is seeking a skilled Digital Marketing Specialist to join our team. This role will be responsible for developing and executing comprehensive social media strategies across multiple platforms, creating high-quality content, and monitoring metrics to measure campaign performance.About the Role:This position requires 2-4 years of...


  • Cochin, Kerala, India Cavli Wireless Full time

    Social Media and Email Marketing ManagerCavli Wireless is a fast-growing technology company looking for a seasoned Social Media and Email Marketing Manager to drive our online presence and engagement. The successful candidate will be responsible for developing and executing comprehensive social media and email marketing strategies that align with our...


  • Cochin, Kerala, India Cavli Wireless Full time

    Marketing Automation and Growth ProfessionalCavli Wireless is a rapidly growing technology company seeking a highly skilled Marketing Automation and Growth Professional to join our team. The ideal candidate will have a strong background in digital marketing, including social media, email marketing, and SEO best practices.Responsibilities:- Develop and...

  • Marketing Associate

    2 days ago


    Cochin, Kerala, India Cavli Wireless Full time

    About the Job:Cavli Wireless is seeking a Marketing Associate - Social Media & Email to join our team. This role will be responsible for developing and executing comprehensive social media strategies, creating high-quality content, and monitoring metrics to measure campaign performance.About the Role:This position requires 2-4 years of experience in social...


  • Cochin, Kerala, India Wipro Full time

    About the Role We are seeking a skilled Technical Support Specialist to join our team at Wipro. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients. Job Description In this role, you will be working closely with internal teams and external clients to resolve technical issues and provide...


  • Cochin, Kerala, India PROBOX Full time

    Company Overview:At PROBOX, we are committed to providing exceptional technical support to our clients.About the Role:We are seeking an experienced Technical Hardware Support Specialist to join our team. The successful candidate will be responsible for delivering high-quality technical support and services to our clients.Job Description:The Technical...


  • Cochin, Kerala, India Geojit Technologies Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Geojit Technologies. In this role, you will be responsible for providing top-notch technical support to our customers and internal teams.Key ResponsibilitiesCollaborate with Front-Line Analysts to resolve complex technical issues in a timely manner.Provide expert...


  • Cochin, Kerala, India Wipro Full time

    At Wipro, we are seeking a skilled Technical Support Specialist to join our team.About the RoleThis is an exciting opportunity for a technical professional who can provide effective technical support to our clients and actively resolve issues directly or through timely escalation to meet process SLAs.The ideal candidate will have a strong foundation in...


  • Cochin, Kerala, India IQVIA Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at IQVIA in Kochi, India. The successful candidate will be responsible for providing technical support for applications running on Windows and databases Oracle, MS SQL server.The ideal candidate will have a strong background in troubleshooting, independently analyzing,...


  • Cochin, Kerala, India Empress InfoTech Full time

    About the RoleWe are seeking a highly skilled Senior Infrastructure Support Specialist to join our team at Empress InfoTech. As a key member of our technical support team, you will be responsible for delivering exceptional production support and implementation services for our software solutions.Estimated Salary: $80,000 - $100,000 per annumJob DescriptionIn...


  • Cochin, Kerala, India IQVIA Full time

    Job OverviewIQVIA is seeking a skilled Product Technical Support Specialist to join our team. The ideal candidate will have 4-8 years of experience in product support and possess excellent technical skills.About the RoleThis is a hybrid role that requires working with customers, project management teams, and internal stakeholders to identify key project...