Senior Infrastructure Support Specialist

3 days ago


Cochin, Kerala, India Empress InfoTech Full time
About the Role

We are seeking a highly skilled Senior Infrastructure Support Specialist to join our team at Empress InfoTech. As a key member of our technical support team, you will be responsible for delivering exceptional production support and implementation services for our software solutions.

Estimated Salary: $80,000 - $100,000 per annum

Job Description

In this role, you will work closely with our team of technical support engineers based in India and the US to deliver comprehensive support services to customers globally. Your primary responsibility will be to provide L3 technical support for Windows Servers, IIS Servers, MS SQL Servers, and cloud platforms like AWS.

Key Responsibilities:

  • Provide technical support for Windows Servers, IIS Servers, and MS SQL Servers
  • Deliver production support for web applications built in .NET or Java
  • Assist in troubleshooting, documenting, and tracking technical issues
  • Collaborate with the team to resolve complex technical issues related to servers, web services, databases, and networks

Required Skills and Qualifications

To be successful in this role, you will need:

  • 2+ years of experience providing L3-level technical support in technologies such as Windows Server, IIS Server, and MS SQL Server
  • Proficient administration skills for Windows Servers and IIS Web Servers
  • Experience in MS SQL Server database installation, configuration, and maintenance
  • Solid understanding of networking concepts, including FTP, DNS, and Active Directory
  • Familiarity with AWS services including EC2, S3, RDS, IAM, VPC, Route 53, Lambda, CloudFormation, etc.
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills in English

Benefits

We offer a competitive salary package, including benefits such as health insurance, paid time off, and professional development opportunities.



  • Cochin, Kerala, India Soffit Infrastructure Services (P) Ltd Full time

    About Us:Soffit Infrastructure Services (P) Ltd is a forward-thinking organization driving innovation in the IT sector. We are seeking an exceptional Executive Support Specialist to join our team.


  • Cochin, Kerala, India Soffit Infrastructure Services (P) Ltd Full time

    Job SummaryWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Soffit Infrastructure Services (P) Ltd. The successful candidate will be responsible for managing and maintaining our Windows Server environment, ensuring high availability and performance. This role involves configuring and maintaining virtualization platforms,...


  • Cochin, Kerala, India NOV Inc Full time

    About the RoleWe are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at NOV Inc. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our enterprise-wide infrastructure, ensuring it meets the evolving needs of our business.Key ResponsibilitiesDeploy, monitor, maintain, and...


  • Cochin, Kerala, India WORKSENT Full time

    We are seeking a highly skilled IT Infrastructure Specialist to join our team at WORKSENT. As an IT Infrastructure Specialist, you will play a critical role in ensuring the smooth operation of our computer networks and related computing environments.About the Role:Manage and troubleshoot active directory and GPO's (Windows server 2012/2016) to ensure...


  • Cochin, Kerala, India Dexlock Full time

    At Dexlock, we are seeking a highly skilled Cloud Infrastructure Specialist to join our team.We offer a competitive salary of $120,000 per year.Job DescriptionThe Cloud Infrastructure Specialist will be responsible for designing, configuring and maintaining scalable, secure and highly available systems on AWS and Azure platforms.This includes implementing...


  • Cochin, Kerala, India Edstem Technologies Full time

    Job DescriptionWe are seeking a skilled Cloud Infrastructure Specialist to join our team at Edstem Technologies.About the RoleThis is a challenging and rewarding opportunity for an experienced DevOps Engineer to leverage their skills in building, managing, and optimizing cloud infrastructure. The ideal candidate will have a strong background in cloud...


  • Cochin, Kerala, India Orcapod Full time

    Job Title: Cloud Infrastructure SpecialistOrcapod is seeking a skilled Cloud Infrastructure Specialist to join our team. As a key member of our DevOps team, you will be responsible for designing and implementing CI/CD pipelines for multiple software applications and environments. You will also manage and enhance cloud infrastructure such as AWS and Azure.The...


  • Cochin, Kerala, India Fingent Full time

    We are seeking a skilled Cloud Infrastructure Specialist to join our team at Fingent.The ideal candidate will have 2-4 years of experience in designing, building, and maintaining cloud-based infrastructure using tools like Terraform, Ansible, and Puppet. Proficiency in containerization technologies such as Docker and orchestration tools like Kubernetes is...


  • Cochin, Kerala, India Aditya Birla Group Full time

    About the RoleWe are seeking an IT Infrastructure Specialist to join our team in Ernakulam. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesManage and maintain our IT infrastructure, including servers, routers, switches, firewalls, and storage...

  • IT Support Specialist

    1 month ago


    Cochin, Kerala, India Geojit Technologies Full time

    **Job Summary:**We are seeking a skilled IT Support Specialist to join our team at Geojit Technologies. The successful candidate will be responsible for providing technical support to our customers, resolving complex technical issues, and collaborating with cross-functional teams.**About the Role:**This is an exciting opportunity to work in a fast-paced...


  • Cochin, Kerala, India Bytestrone Full time

    About BytestroneBytestrone is a pioneering engineering partner dedicated to bringing innovative ideas to life. Our mission revolves around 'Engineer Ideas to Reality' with a vision of becoming quintessential partners for breakthrough innovators.Job SummaryWe are seeking an experienced Cloud Infrastructure Specialist to join our team. As a key member, you...


  • Cochin, Kerala, India Fingent Full time

    Fingent, a pioneering technology services company, is seeking a highly skilled Cloud Infrastructure Automation Specialist to join our team. We are looking for an expert who can automate and optimize cloud infrastructure using various tools and technologies.


  • Cochin, Kerala, India Redux (Network Redux) Full time

    Senior Site Reliability Engineer Role About Redux (Network Redux)We are a leading provider of cloud services, and we are looking for a skilled Senior Site Reliability Engineer to join our team. Job DescriptionThe ideal candidate will have 3-5 years of experience in designing, implementing, and monitoring cloud infrastructure on Public and Private Clouds....


  • Cochin, Kerala, India Altivate Full time

    At Altivate, we're seeking a highly skilled IT Infrastructure Monitoring Specialist to join our team.We're looking for an individual who can ensure the reliability and health of our Operational Support System (OSS), managing incidents and events within agreed service level agreements (SLAs) and escalating appropriately. You'll promote and contribute to...


  • Cochin, Kerala, India Orcapod Full time

    Orcapod is looking for a skilled Cloud Infrastructure Specialist to join our team. This role offers an estimated salary of $120,000 - $150,000 per year, depending on experience.Key responsibilities include designing and implementing Continuous Integration/Continuous Deployment (CI/CD) pipelines to streamline software development and deployment processes. The...


  • Cochin, Kerala, India VAYUZ Technologies Full time

    VAYUZ Technologies is seeking a skilled Cloud Infrastructure Specialist.We are offering a competitive salary of $120,000 - $180,000 per annum.Job Description:The successful candidate will be responsible for designing and deploying cloud-based infrastructure solutions using Redhat OpenShift 4.x, Redhat Linux Administration, Docker, Kubernetes, git, and Linux....


  • Cochin, Kerala, India Fragomen Full time

    Fragomen is a dynamic and growing company seeking an experienced Automation Support Specialist to join our team. The successful candidate will be responsible for providing support to IT roles within the organization for RPA prerequisites implementation, IT environments setup, installing software, testing and production cut-over.Salary Range: $70,000 -...


  • Cochin, Kerala, India Tata Consultancy Services Full time

    Greetings from TCS!Job Overview:We are seeking a highly skilled Telecommunications Infrastructure Specialist to join our team in Kochi or Kolkata. As a key member of our infrastructure team, you will be responsible for designing, configuring, and deploying Alcatel-Lucent voice solutions.Key Responsibilities:Design and deploy Alcatel-Lucent Enterprise...


  • Cochin, Kerala, India Fragomen Full time

    About the RoleFragomen is seeking an experienced RPA Support professional to join our team. In this critical role, you will provide technical support and maintenance for our Robotic Process Automation (RPA) infrastructure.Key ResponsibilitiesAs an RPA Support specialist, you will be responsible for:Providing timely and effective support for IT roles within...


  • Cochin, Kerala, India 2Base Technologies Full time

    We are seeking a highly skilled Cloud Infrastructure Automation Specialist to join 2Base Technologies.About the RoleThis is an exciting opportunity for a seasoned professional to design, implement, and maintain cloud-based infrastructure automation solutions.The ideal candidate will have a strong background in software development, system administration, and...