
Technical Solutions Expert
2 days ago
We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent technical skills, strong communication abilities, and a passion for providing top-notch customer service.
The successful candidate will provide technical support to clients through phone, email, or chat, troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity, and maintain accurate records of customer interactions using CRM software.
To succeed in this role, you will need to have a Bachelor's degree in a technical field, 2-5 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended) for technical support, and strong communication skills with excellent verbal and written English proficiency.
Bonus Points:
- Able to work rotational shifts including night shifts
This is an excellent opportunity for a motivated and organized individual to take their career to the next level. If you are passionate about technology and committed to delivering exceptional customer experiences, we encourage you to apply.
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