Synology NAS Technical Specialist

2 weeks ago

Vizag, Andhra Pradesh, India beBeeImplementation Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are seeking a skilled professional to provide remote technical services for the setup, integration, and validation of Synology SA3410 NAS units. The role involves ensuring hardware readiness, installing and configuring the DiskStation Manager (DSM), integrating with Active Directory, creating classroom-specific shared folders, applying access controls, and verifying system performance.

  • Validate and confirm hardware components including drives, RAM, NICs, and rail kits. Ensure firmware and DSM are up-to-date.
  • Install DSM operating system and configure SSD cache and RAID using enterprise SAS HDDs. Create and manage storage volumes based on project requirements.
  • Integrate NAS with the client's Active Directory for centralized authentication and management.
  • Create classroom-specific shared folders with appropriate role-based access controls for teachers and students.
  • Conduct access testing to validate permissions for different roles. Perform basic system performance testing and optimization.
  • Deliver a best practices guide covering system usage, data protection, and maintenance.
  • Conduct live walkthrough and Q&A sessions with the client's IT team for knowledge transfer.
  • Provide up to 8 hours of remote expert support during setup, troubleshooting, and performance optimization.
Required Skills & Qualifications:
  • Proven experience with Synology NAS solutions (SA3410 or similar models).
  • Strong knowledge of DiskStation Manager (DSM), RAID configurations, and SSD caching.
  • Hands-on experience with Active Directory integration and role-based access management.
  • Expertise in shared folder setup, permissions, and security configurations.
  • Familiarity with data protection, backup strategies, and system best practices.
  • Strong troubleshooting and performance optimization skills.
  • Excellent communication skills for conducting training and walkthroughs.
Preferred Qualifications:
  • Relevant certifications (e.g., Synology Certified, CompTIA Server+, or equivalent).
  • Experience working in educational IT environments or with classroom-specific IT setups.
  • Background in remote support and client-facing IT projects.

This is a short-term contract role with an estimated duration of 1 business day (8 hours) of remote support for implementation, with possible follow-up for troubleshooting.

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