Customer Relationship Management Specialist
1 day ago
We are seeking a skilled Customer Relationship Management (CRM) specialist to join our team at Integreon. As a CRM specialist, you will be responsible for maintaining and administering client and contact records within our CRM system.
Key Responsibilities:- Perform day-to-day CRM-related activities, including data verification, validation, and cleansing.
- Maintain accurate and up-to-date records of clients and contacts within the CRM system and other databases.
- Conduct secondary research using online databases to retrieve and validate client contact details.
- Prepare reports and ad-hoc tasks as required or scheduled.
- Respond to client emails and meet assigned Service Level Agreements (SLAs).
- Participate in team meetings, training programs, and company initiatives.
- Basic research and analytical skills with an understanding of general research methodology.
- Advanced Microsoft Office skills for word processing, spreadsheet analysis, and database management.
- Excellent verbal and written communication skills in English.
- Attention to detail and high accuracy in work.
- Punctuality and ability to meet deadlines.
- Flexibility and ability to multitask.
- Willingsness to work rotating shifts, including weekends.
- Graduate degree or equivalent preferred.
- Previous experience with contact database management and online research preferred.
- 1-2 years of previous office experience preferred.
The estimated salary for this position is $60,000 per year, commensurate with experience. Integreon offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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