
Senior Client Relationship Manager
17 hours ago
Key Account Management is a dynamic and rewarding career path that involves building strong relationships with clients to deliver tailored solutions and drive business growth.
This role requires professionals who are passionate about client relationship management, have expertise in both mainline and digital servicing, and can work across multiple campaigns simultaneously.
About the RoleWe are seeking experienced Client Servicing Executives to act as the key liaison between our agency and clients. You will be responsible for ensuring smooth coordination, timely project delivery, and high client satisfaction while working across both mainline and digital marketing campaigns.
Key Responsibilities:- Serve as the primary point of contact for assigned clients, ensuring their requirements are clearly understood and executed.
- Manage and deliver mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns end-to-end.
- Work closely with creative, digital, and strategy teams to deliver impactful solutions within timelines.
- Prepare client briefs, campaign reports, and presentations.
- Build long-term, trusting relationships with clients through proactive communication and consistent support.
- Identify client needs and propose new ideas to add value and strengthen partnerships.
- Bachelor's degree in Marketing, Business Administration, or related field.
- 2–4 years of experience in client servicing within advertising, marketing, or digital agencies.
- Hands-on experience managing both mainline and digital campaigns.
- Excellent communication, negotiation, and presentation skills.
- Strong project management abilities with a proactive approach.
- Ability to perform well under pressure and meet tight deadlines.
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