
Technical Support Specialist
2 days ago
**Key Position:** Customer Support Engineer
**Job Summary:
- We are seeking an experienced Cross-Functional Customer Support Professional to join our organization.
**Responsibilities and Requirements:
- Provide high-quality technical support to customers via phone, email, or chat.
- Work collaboratively with cross-functional teams to resolve complex customer issues.
- Analyze and troubleshoot technical problems to identify root causes.
- Develop and maintain knowledge base articles to aid in resolving common customer issues.
- Stay up-to-date with product knowledge and industry trends to provide expert-level support.
**Benefits of Working with Us:
- Competitive compensation package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
**How You Will Thrive in This Role:
- You will have the opportunity to develop your technical skills and expertise.
- You will work closely with a talented team of professionals who share your passion for delivering exceptional customer experiences.
- You will be empowered to take ownership of your work and make a meaningful impact on our organization's success.
-
Technical Support Specialist
7 days ago
Mangalore, Karnataka, India beBeeRetail Full time ₹ 24,00,000 - ₹ 40,00,000Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing high-quality technical assistance and support for our Oracle Retail applications.Provide technical assistance and support for queries and issues related to RMS suite of...
-
Technical Support Specialist
7 days ago
Mangalore, Karnataka, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 17,00,000Job Overview:We are seeking a skilled professional to join our team as a Technical Support Specialist. This role will involve providing top-notch support to our customers, ensuring their needs are met promptly and efficiently.Key Responsibilities:Maintain high levels of productivity in handling escalated calls from the initial support team.Resolve tickets...
-
Microsoft 365 Technical Support Specialist
5 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support SpecialistSeeking a Technical Support Specialist to provide first-line technical support for Microsoft 365 services and desktop environments.The ideal candidate will possess strong communication and problem-solving skills, along with basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Responsibilities...
-
Technical Support Specialist
7 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000About this roleWe are seeking a skilled technical support specialist to join our team. In this role, you will provide assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to software solutions built on Java and Python.This is an exciting opportunity for someone who enjoys problem-solving and working with...
-
Technical Support Specialist
6 days ago
Mangalore, Karnataka, India beBeeUserExperience Full time ₹ 15,00,000 - ₹ 20,00,000Job TitleWe are seeking a highly skilled Technical Support Specialist to join our team.This role requires strong technical knowledge and excellent problem-solving skills to provide high-quality support to our customers.The ideal candidate will have experience with ServiceNow, AngularJS, JavaScript, HTML/CSS, and XML.They will also be able to work effectively...
-
Technical Support Specialist
1 week ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000The role of a Technical Support Specialist is vital in ensuring seamless customer experiences.Key responsibilities include:Effective communication to resolve complex issues through verbal and written interactions.Troubleshooting experience, with the ability to diagnose and resolve issues using established procedures.Support experience, with familiarity of...
-
Technical Support Specialist
3 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Technical Support SpecialistKey Responsibilities:Assist in scheduling, modifying and cancelling white glove conferences and webcasts.Manage the associated service Outlook mailbox.Create and analyze performance and usage metrics.Open, update and resolve service tickets related to AV and webcasting technologies.Monitor and update support queues for...
-
Technical Mobility Support Specialist
5 days ago
Mangalore, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job TitleThe Mobility Support Specialist is responsible for providing technical and general support to clients.This role will handle multiple customer support activities including receiving incoming calls, chats, emails & tickets to provide end-to-end resolution to the end user.Key Responsibilities:Handle and take ownership of multiple customer support...
-
Senior Technical Support Specialist
7 days ago
Mangalore, Karnataka, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000We are seeking a skilled IT professional to fill the role of Technical Support Specialist.">Job DescriptionThe successful candidate will be responsible for delivering technical support and troubleshooting services across multiple clients, with a focus on Windows and Mac platforms. This includes identifying, resolving, and documenting system-level problems...
-
Technical Support Professional
1 week ago
Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:As a highly skilled Customer Service Specialist, you will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with clients.This is an onsite night role with rotational shifts between 5:30 PM to 6:30 AM, providing flexibility and variety.Key...