Technical Support Specialist

2 days ago


Mangalore, Karnataka, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 63,00,000

**Key Position:** Customer Support Engineer

 

**Job Summary:

  • We are seeking an experienced Cross-Functional Customer Support Professional to join our organization.

 

**Responsibilities and Requirements:

  1. Provide high-quality technical support to customers via phone, email, or chat.
  2. Work collaboratively with cross-functional teams to resolve complex customer issues.
  3. Analyze and troubleshoot technical problems to identify root causes.
  4. Develop and maintain knowledge base articles to aid in resolving common customer issues.
  5. Stay up-to-date with product knowledge and industry trends to provide expert-level support.

 

**Benefits of Working with Us:

  • Competitive compensation package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

 

**How You Will Thrive in This Role:

  • You will have the opportunity to develop your technical skills and expertise.
  • You will work closely with a talented team of professionals who share your passion for delivering exceptional customer experiences.
  • You will be empowered to take ownership of your work and make a meaningful impact on our organization's success.


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