
Technical Support Specialist
3 days ago
We are seeking a skilled professional to join our team as a Technical Support Specialist. This role will involve providing top-notch support to our customers, ensuring their needs are met promptly and efficiently.
Key Responsibilities:- Maintain high levels of productivity in handling escalated calls from the initial support team.
- Resolve tickets within the agreed service level agreement (SLA) for ticket volume and time.
- Adhere to quality standards, regulatory requirements, and company policies.
- Ensure customer satisfaction through defined resolution rates and minimum average handling times (AHT).
- Update worklogs and follow shift procedures for escalation processes and compliance.
- Efficiently manage all queues and strive for case closure.
This position requires excellent communication skills, technical expertise, and a passion for delivering exceptional customer service. Our ideal candidate will be proactive, detail-oriented, and able to work effectively in a fast-paced environment.
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Technical Support Specialist
2 weeks ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 75,00,000 - ₹ 1,25,00,000Job Title: Technical Support SpecialistWe are seeking a skilled technical support specialist to provide business critical support to customers worldwide.
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Technical Support Specialist
3 days ago
Mangalore, Karnataka, India beBeeRetail Full time ₹ 24,00,000 - ₹ 40,00,000Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing high-quality technical assistance and support for our Oracle Retail applications.Provide technical assistance and support for queries and issues related to RMS suite of...
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Microsoft 365 Technical Support Specialist
23 hours ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support SpecialistSeeking a Technical Support Specialist to provide first-line technical support for Microsoft 365 services and desktop environments.The ideal candidate will possess strong communication and problem-solving skills, along with basic knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).Responsibilities...
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Technical Support Specialist
2 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000About this roleWe are seeking a skilled technical support specialist to join our team. In this role, you will provide assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to software solutions built on Java and Python.This is an exciting opportunity for someone who enjoys problem-solving and working with...
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Technical Support Specialist
2 days ago
Mangalore, Karnataka, India beBeeUserExperience Full time ₹ 15,00,000 - ₹ 20,00,000Job TitleWe are seeking a highly skilled Technical Support Specialist to join our team.This role requires strong technical knowledge and excellent problem-solving skills to provide high-quality support to our customers.The ideal candidate will have experience with ServiceNow, AngularJS, JavaScript, HTML/CSS, and XML.They will also be able to work effectively...
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Technical Support Specialist
5 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000The role of a Technical Support Specialist is vital in ensuring seamless customer experiences.Key responsibilities include:Effective communication to resolve complex issues through verbal and written interactions.Troubleshooting experience, with the ability to diagnose and resolve issues using established procedures.Support experience, with familiarity of...
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Technical Support Professional
5 days ago
Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000Job Description:As a highly skilled Customer Service Specialist, you will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with clients.This is an onsite night role with rotational shifts between 5:30 PM to 6:30 AM, providing flexibility and variety.Key...
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Technical Mobility Support Specialist
1 day ago
Mangalore, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job TitleThe Mobility Support Specialist is responsible for providing technical and general support to clients.This role will handle multiple customer support activities including receiving incoming calls, chats, emails & tickets to provide end-to-end resolution to the end user.Key Responsibilities:Handle and take ownership of multiple customer support...
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Senior Technical Support Specialist
3 days ago
Mangalore, Karnataka, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000We are seeking a skilled IT professional to fill the role of Technical Support Specialist.">Job DescriptionThe successful candidate will be responsible for delivering technical support and troubleshooting services across multiple clients, with a focus on Windows and Mac platforms. This includes identifying, resolving, and documenting system-level problems...
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Senior Technical Support Professional
3 days ago
Mangalore, Karnataka, India beBeeTechnical Full time ₹ 11,08,800 - ₹ 15,12,000About the RoleWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical expertise and excellent customer communication skills.This is an exciting opportunity for someone who thrives in fast-paced environments and is passionate about delivering world-class support.