Luxury Retail Customer Support Specialist

Unlock Your Potential as a Customer Support ExpertSaks Global is the largest multi-brand luxury retailer in the world, comprised of various high-end brands.The Art of Delivering Exceptional ServiceOur strategic vision focuses on delivering personalized experiences that cater to each customer's unique needs. By leveraging our comprehensive luxury customer...

Job Title: Luxury Retail Training SpecialistWe are seeking a seasoned professional to join our organization as a Luxury Retail Training Specialist. This strategic role involves designing, implementing, and managing training initiatives to elevate our teams' service expertise, and brand storytelling.Key Responsibilities:Conduct needs analysis to design and...

Senior Retail Management PositionWe are seeking an experienced Senior Retail Manager to lead our flagship store in Bengaluru, India.The ideal candidate will have 2-3 years of experience in premium/luxury retail management and a passion for delivering exceptional customer experiences.Key Responsibilities:CUSTOMER EXPERIENCE & SALES:Deliver personalized and...

Job Title: Senior Store ManagerDescription:We are seeking a highly experienced and results-driven Retail Leader to take charge of our store sales team and drive the success of our luxury fine jewelry boutique in Delhi.Responsibilities:End-to-end ownership of the store, including sales, customer service, visual merchandising and inventory management.Building...

About the RoleCustomer Support Analyst Job DescriptionSaks Global is a multi-brand luxury retailer with 70 full-line locations and five e-commerce experiences. We leverage customer data platforms and technology to shape the future of luxury retail.Key ResponsibilitiesAddress older cases to prevent customer dissatisfactionTreat each interaction uniquely...

Job DescriptionWho we are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues...

Customer Engagement Manager RoleThis is a unique opportunity to join our organization as a Customer Engagement Manager. As a key member of the team, you will be responsible for nurturing customer relationships and delivering a personalized brand experience.About the Role:Develop and manage the customer database to ensure accuracy and segmentation.Create and...

Job DescriptionJob DescriptionWho We Are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented...

We are seeking experienced professionals who embody a customer-centric approach, with a proven track record of delivering exceptional service in premium retail environments.This role presents an opportunity to be the face of our brand, fostering strong relationships with clients through consultative selling and a refined service-first approach.Key...

Job Description:We are seeking a seasoned Training Manager to join our team in Bangalore. This strategic role involves designing, implementing, and managing training initiatives to elevate our teams' service expertise and brand storytelling—aligning fully with our signature standards of excellence.This is an exceptional opportunity for a skilled...