
Customer Relationship Strategist
20 hours ago
Job Title:
A seasoned Customer Relationship Strategist is sought after to spearhead customer acquisition, retention, and growth initiatives. The ideal candidate will have a proven track record in driving revenue through effective relationship management.
Key Responsibilities:
- Develop and implement strategic plans to enhance customer relationships
- Drive sales growth through upselling and cross-selling opportunities
- Manage customer interactions through email and phone communication
- Ensure timely payment and collections from customers
- Build strong relationships with existing clients to foster loyalty and repeat business
Requirements:
- Proven experience as a CRM Executive or similar role with a focus on customer success and growth
- Strong understanding of billing procedures and collection techniques
- Proficiency in MS Office and databases
- Excellent negotiation skills
What We Offer:
A dynamic work environment that offers opportunities for growth and development, with a focus on delivering exceptional customer experiences.
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