Luxury Hospitality Leader

7 days ago

Malappuram, Kerala, India beBeeHousekeeper Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title:Executive Housekeeper
Description:The primary objective of this role is to ensure that properties maintain the highest standards of cleanliness, presentation, and maintenance. To achieve this, you will develop and implement housekeeping procedures, conduct detailed snag lists, and advise Unit Facility Managers on process flows. Your task will be to ensure consistent brand compliance across locations. As a strategic partner to unit leadership, you will provide operational support, training, and performance evaluations to enhance member and guest experience.
Key Responsibilities:
  • Develop, implement, and standardize housekeeping policies, procedures, and checklists across all properties.
  • Conduct regular property audits, including detailed snag lists for all areas such as guest spaces, back-of-house, and public areas.
  • Advise and guide Unit Facility Managers on best practices, process flows, resource allocation, and vendor management.
  • Review daily, weekly, and monthly housekeeping schedules from each unit to ensure efficiency and adherence to preventive maintenance plans.
  • Collaborate with Engineering and Operations teams to address maintenance issues identified during inspections.
  • Analyze member and guest feedback related to housekeeping and initiate corrective measures.
  • Provide periodic reports to corporate leadership on housekeeping performance, snag closure rates, and brand compliance scores.
Requirements:Skills & Attributes:
  • Proven expertise in managing housekeeping operations in luxury hotels or premium lifestyle clubs.
  • Strong eye for detail, with the ability to identify and resolve discrepancies in upkeep and maintenance.
  • Excellent leadership and coaching skills to influence and guide unit-level teams.
  • Proficiency in snag list creation and follow-up tracking tools.
  • Strong coordination skills across multiple properties, with the ability to prioritize tasks effectively.
  • Knowledge of sustainable cleaning solutions and modern housekeeping technology.
Qualifications:
  • Bachelor's degree in Hotel Management or related field.
  • 8–12 years' experience in housekeeping leadership within luxury hospitality.
  • Multi-property or corporate-level experience preferred.

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