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Business Systems Manager

1 month ago


Gurgaon, Haryana, India IndiGo Full time

Key Responsibilities:

  • As the business point of contact for new projects, formulate implementation plans and strategies, ensuring quality checks are in place.
  • Implement new features while maintaining control over changes applied across all supported systems, ensuring seamless integration.
  • Ensure supported systems perform as expected, escalating any problems raised during normal function.
  • Proactively manage internal stakeholders' expectations regarding the benefits of supported systems, evaluating and communicating risks to relevant parties.
  • Liaise with IT for smooth job functioning, establishing SLAs on system performance and modifications.

About the Role:

This role is critical in ensuring the smooth operation of OCC systems at IndiGo. The successful candidate will be responsible for implementing new features, managing stakeholder expectations, and ensuring system performance meets required standards.