Business System Analyst

4 weeks ago


Gurgaon, Haryana, India Innova ESI Full time

About the Role:

We are seeking a skilled professional to contribute to the successful implementation and optimization of our claims management system at Innova ESI.

This role involves bridging the gap between business requirements and technical solutions, ensuring seamless system implementation and ongoing support and maintenance.

Key Responsibilities:

- Elicit, analyze, and document business requirements for claim processes.

- Develop functional specifications and design documents.

- Perform gap analysis between business requirements and Guidewire ClaimCenter capabilities.

- Configure Guidewire ClaimCenter to align with business processes.

- Collaborate with technical teams to ensure efficient system implementation.

- Conduct user acceptance testing (UAT) and support user training.

Required Skills and Experience:

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to gather and document business requirements effectively.

- Experience in business process modeling and analysis.

- Knowledge of insurance industry best practices.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Skills:

- Experience with Guidewire ClaimCenter configuration.

- Knowledge of SQL and database concepts.

- Understanding of Agile development methodologies



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