Customer Feedback Specialist

1 day ago


Erode, Tamil Nadu, India beBeeCustomerFeedback Full time ₹ 30,00,000 - ₹ 45,00,000
Job Title: Customer Feedback Specialist

We are seeking a skilled communicator to join our team as a Customer Feedback Specialist.

Key Responsibilities:
  • Conduct outbound calls to customers to collect feedback.
  • Administer surveys and questionnaires to gather insights on products/services.
  • Engage with customers to understand their opinions and concerns.
  • Document feedback accurately in excel sheets/google sheets.
  • Collaborate with the customer support team to address immediate concerns.
Why this role matters:

This position plays a pivotal role in collecting valuable insights from customers, which helps us make informed decisions based on their feedback.

The ideal candidate will be a strong communicator who can effectively engage with customers and provide excellent service.

What we're looking for:
  • Excellent communication skills.
  • Able to work independently and as part of a team.
  • Strong organizational skills.
  • Ability to document feedback accurately.


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