Drive Success

2 days ago

Anantapur, Andhra Pradesh, India beBeeGrowth Full time ₹ 80,00,000 - ₹ 1,00,00,000
Business Growth Expert

Purpose:

As a Business Growth Expert, you will drive growth in specific industry verticals/territories through business development activities. Your primary responsibility will be to cross-sell and manage customer relationships, ensuring achievement of sales targets.

  • Develop sales plans for assigned vertical/territory by identifying potential clients, highlighting customer requirements, and forecasting market trends.
  • Monitor sales targets at the territory/vertical level on a weekly basis and initiate corrective action as required.
  • Ensure adherence to sales performance standards.
  • Identify potential business opportunities from multiple channels and develop pursuit plans.
  • Negotiate and finalize terms with clients regarding product specifications, payment terms, and timelines.
  • Build and maintain strong relationships with customers in the territory to facilitate deep understanding of their needs.
  • Document customer specifications in relevant formats and forward them to the concerned department.
  • Liaise with the operations team at the center to ensure execution of orders in line with predefined timelines and criteria.
  • Communicate changes in order specifications to the concerned department.
  • Ensure collections from clients as per contractual agreement.
  • Ensure timely dispatch of goods to the client's site as per the delivery schedule.
  • Lead the establishment of service centers or identify partner agencies to provide quick after-sales service to customers.
  • Provide technical support to customers on after-sales related issues.
  • Resolve customer complaints within predefined timelines.
  • Log and update customer interaction activities in appropriate systems.
  • Respond to customer queries/issues raised during finalization/execution/post-execution sales.
  • Liaise with the network of distributors and dealers in the territory and escalate significant issues to the superior.
  • Manage dealer-related activities, including stock booking, raising invoices, and making payments.
  • Keep abreast with developments in the territory and provide data to the marketing team on potential opportunities for expansion/diversification into new markets/geographies.

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