
IT Infrastructure Lead
2 days ago
We are seeking an experienced IT professional to manage the day-to-day operations of our Wintel environment.
This role involves collaborating with cross-functional teams to deliver infrastructure services and projects, ensuring secure, compliant, and efficient IT operations.
The position also focuses on mentoring team members, driving performance improvements, and ensuring readiness for technology migrations and hardware refreshes.
Key Responsibilities & Deliverables- Manage global Wintel operations (Windows & Linux) in partnership with service providers.
- Lead 24x7 incident response and escalations with hands-on technical depth.
- Govern patch compliance, performance optimization, and infrastructure hardening.
- Review and standardize operational tasks and procedures.
- Design, Manage and Perform DR for applications inline with Backup and Storage teams.
- Lead technical execution of infrastructure projects, including OS upgrades and platform transitions.
- Architect and implement infrastructure solutions for new business requirements.
- Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades.
- Ensure proper documentation and technical sign-off for infrastructure change implementations.
- Lead technical governance of infrastructure changes, ensuring impact analysis and CAB approvals.
- Maintain compliance with internal controls, GxP, and InfoSec policies.
- Conduct periodic review of EOL/EOS platforms and define decommission strategies.
- Track and resolve audit findings, document evidences, and support RCA processes.
- Mentor and develop Wintel L2/L3 team members and assess skill readiness.
- Collaborate with application and security teams for cross-functional initiatives.
- Govern SLAs, KPIs, and deliverables of infrastructure service partners.
- Lead operational governance meetings with service providers.
- Govern asset lifecycle and Wintel server license compliance.
- Maintain up-to-date CMDB and ensure accuracy for DR/BCP planning.
- Identify infrastructure gaps and propose innovative solutions including automation.
Educational Qualification: Bachelor's degree in Computer Science or related field.
Certification & Trainings: Microsoft Certified: Windows Server Administrator, VMware VCP , Hyperconverged , ITIL Foundation, Scripting language VB, Bash or Powershell.
Experience: 10 to 12 years experience in IT Infrastructure Management.
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