Network Operations Specialist
1 week ago
We are seeking a highly skilled Network Operations Specialist to join our team at Oceaneering. As a key member of our IT department, you will be responsible for the installation, maintenance, and operations of our network infrastructure.
Key Responsibilities- Assist in the availability of 24/7/365 staffing schedule of network operations
- Monitor the network, servers, and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, Splunk, etc.
- Work with trouble tickets and support teams to restore network services
- Assist the network operations center with investigations and documentation where warnings/threshold breaches are observed
- Design and maintain monitoring tools
- Expert in problem resolution
- Ability to troubleshoot and configure network devices remotely
- Document, track, and monitor problems to ensure timely resolution of all assigned tickets
- Participate in an on-call rotation to provide support to Oceaneering's global businesses
- Ability to work shifts, including holidays and weekends, to support the infrastructure
- Responsible for providing project support and evaluating new technologies
- Identify and correct workflows and processes to improve network reliability and/or resolution times
- Promote a positive work environment and promote customer service
- Lead and mentor junior technicians on projects and troubleshooting
- Manage, control, and document changes per the change management supervisor
- Assist in root cause analysis of network operation issues
- Perform any other tasks as directed by the line manager
- Bachelor's degree, preferably in Electronics, Computer Science, or equivalent education
- Total work experience of 3-5 years
- Expert understanding of the TCP/IP network protocol
- Expert in troubleshooting wireless networks from past experiences with Cisco or Aruba
- Expert in routing and switching technologies
- Knowledge of Cisco Wireless Controllers and access points
- Knowledge of DMVPN, IPSEC, SSL VPNs
- Knowledge of the F5 load balance
- Expert with the Cisco ASA firewall technologies
- Expert with EIGRP and BGP routing protocols
- Experience of QOS policies across the Enterprise for Data, Voice, and Video
- CCNA, CCNP certifications preferred
- Good communication skills
- Fluent in English with excellent communication skills
- Able to work independently
This position is considered OFFICE WORK, characterized as follows:
- Almost exclusively indoors during the day and occasionally at night
- Occasional exposure to airborne dust in the workplace
- Work surface is stable (flat)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is considered LIGHT work.
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