Network Operations Specialist

4 weeks ago

Chandigarh, Chandigarh, India Oceaneering Full time
Job Summary

This position is responsible for the installation, maintenance, and operations of Oceaneering's network. The individual must be qualified at all levels of IP networks, providing operational and project support to business units' data, voice, wireless, and video networks.

Key Responsibilities
  • Assist in the availability of 24/7/365 staffing schedules for network operations.
  • Monitor the network, servers, and systems health using Solarwinds, Netflow, Microsoft SCOM, SCCM, and Splunk.
  • Work with trouble tickets and support teams to restore network services.
  • Assist the network operations center with investigations and documentation of warnings/threshold breaches.
  • Design and maintain monitoring tools.
  • Expertise in problem resolution, troubleshooting, and configuring network devices remotely.
  • Document, track, and monitor problems to ensure timely resolution of assigned tickets.
  • Participate in on-call rotations to provide support to Oceaneering's global businesses.
  • Ability to work shifts, including holidays and weekends, to support the infrastructure.
  • Responsible for providing project support and evaluating new technologies.
  • Identify and correct workflows and processes to improve network reliability and/or resolution times.
  • Promote a positive work environment and customer service.
  • Lead and mentor junior technicians on projects and troubleshooting.
  • Manage, control, and document changes per the change management supervisor.
  • Assist in root cause analysis of network operation issues.
  • Perform other tasks as directed by the line manager.
Requirements
  • Bachelor's degree in Electronics, Computer Science, or equivalent education.
  • Total work experience of 3-5 years.
  • Expert understanding of the TCP/IP network protocol.
  • Expertise in troubleshooting wireless networks from past experiences with Cisco or Aruba.
  • Expertise in routing and switching technologies.
  • Knowledge of Cisco Wireless Controllers and access points.
  • Knowledge of DMVPN, IPSEC, SSL VPNs.
  • Knowledge of the F5 load balance.
  • Expertise with the Cisco ASA firewall technologies.
  • Expertise with EIGRP and BGP routing protocols.
  • Experience of QOS policies across the Enterprise for Data, Voice, and Video.
Preferred Qualifications
  • CCNA, CCNP certifications.
  • Good communication skills.
  • Fluent in English with excellent communication skills.
  • Able to work independently.
Working Conditions

This position is considered OFFICE WORK, characterized as follows:

  • Almost exclusively indoors during the day and occasionally at night.
  • Occasional exposure to airborne dust in the workplace.
  • Work surface is stable (flat).
Physical Activity/Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is considered LIGHT work.

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