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Front Desk Coordinator

2 weeks ago

Surat, Gujarat, India beBeeReceptionist Full time ₹ 15,000 - ₹ 28,00,000
  • Receptionist job overview

This role is responsible for providing exceptional customer service and support to visitors, clients, and internal staff.

The successful candidate will be the first point of contact for our office and will play a critical role in maintaining a positive and welcoming environment.

Key Responsibilities

Greet and Assist Visitors and Clients

  • Create a positive first impression with a warm smile and welcoming demeanor.
  • Guide clients and visitors to the appropriate departments or personnel.
  • Provide accurate information on available services and resources offered.

Answer and Direct Phone Calls

  • Handle a busy multi-line phone system efficiently.
  • Direct calls promptly to the concerned departments or personnel.
  • Respond to inquiries regarding services, appointments, and general office information with professionalism and courtesy.

Schedule Appointments and Manage Calendars

  • Maintain organized schedules for personnel.
  • Coordinate appointments between clients, personnel, and external parties.
  • Utilize calendar management tools to avoid conflicts and ensure optimal scheduling.

Handle Incoming and Outgoing Correspondence

  • Sort and distribute incoming mail, packages, and faxes.
  • Draft and send professional email communications on behalf of the office.
  • Maintain both digital and physical filing systems for office correspondence and documentation.

Maintain Office Cleanliness and Organization

  • Ensure reception and common areas are clean, organized, and presentable.
  • Coordinate maintenance and service of office equipment (printers, copiers, etc.).
  • Monitor and replenish office supplies as needed.

Assist with Administrative Tasks

  • Support personnel by preparing documents, reports, and presentations.
  • Conduct research and gather information as needed.
  • Collaborate with administrative personnel to improve operational efficiency.

Support Internal Team

  • Act as a reliable point of contact for internal team support.
  • Coordinate logistics for events and meetings.
  • Collaborate with the marketing team on promotional material creation and distribution.

Utilize Technology and Office Tools Effectively

  • Operate office software proficiently.
  • Stay updated with relevant technological tools and software improvements.
  • Troubleshoot basic technical issues or escalate them to IT support when required.
Qualifications & Experience

We are seeking a highly skilled and experienced Receptionist who possesses the following qualifications:

  • Graduate in any discipline (preferred: Business Administration or related field)
  • 1–3 years of experience in a front office, administrative, or similar role