Travel Operations Manager
1 week ago
Key Responsibilities:
Target Achievement: Work towards achieving sales targets and business objectives. Ensure timely and accurate reporting.
Record Keeping: Maintain accurate records and establish new business opportunities.
Reporting: Prepare regular reports on performance and progress.
Inbound Calls: Handle inbound calls professionally and efficiently.
Sales Goals: Set sales goals and develop strategies to achieve them. Research prospects and generate leads.
Booking Coordination: Coordinate and secure bookings for flights, hotels, transportation and other travel-related services ensuring accuracy and timely confirmations.
Customer Service: Provide excellent customer service by responding promptly to client inquiries, addressing concerns and offering personalized travel advice via phone and email.
Destination Knowledge: Stay updated on domestic and international travel destinations, including attractions, local customs, visa requirements and travel advisories.
Team Management: Experience in managing team members.
Preferred Qualifications:
- Education: Bachelor's degree in tourism, hospitality or any relevant field.
- Experience: Proven experience in the travel industry, tour operations or travel agency with at least 3 years of experience and a strong understanding of both domestic and international destinations.
Additional Information:
travel, sales, business opportunities, customer service, international travel, management
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