Travel Industry Expert

2 weeks ago


Chennai, Tamil Nadu, India BCD Travel Full time

About this role:

We're on the hunt for a highly skilled Global Travel Consultant to join our dynamic team at BCD Meetings & Events. As a key member of our operations team, you'll play a vital role in delivering exceptional travel experiences for our clients. If you're a travel industry expert with a passion for delivering top-notch customer service, we'd love to hear from you.

Responsibilities:

  • Manage travel requests with precision and attention to detail, ensuring seamless experiences for our clients.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide personalized travel solutions.
  • Collaborate with our team to identify opportunities for growth and improvement, driving innovation in our travel services.
  • Stay up-to-date with industry developments, best practices, and new technologies to maintain our position as a market leader.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Work closely with our sales team to develop and implement sales strategies, driving revenue growth and expanding our client base.
  • Contribute to the development of our travel policies and procedures, ensuring compliance with industry regulations and company standards.

About you:

We're looking for a highly motivated and experienced travel professional with a strong background in customer service, travel operations, and sales. If you have a passion for delivering exceptional travel experiences, a keen eye for detail, and excellent communication skills, we'd love to hear from you.

Requirements:

  • 3-5 years of experience in the travel industry, preferably in a customer-facing role.
  • Proven track record of delivering exceptional customer service and exceeding sales targets.
  • Strong knowledge of travel operations, including air travel, hotel, and car rental management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

About BCD Meetings & Events:

We're a global leader in travel management, helping people and companies travel smarter and achieve more. Our team of dedicated professionals is passionate about delivering exceptional travel experiences, and we're committed to sustainability and driving success for our clients, business, and ourselves.

What we offer:

  • A competitive compensation package, including a base salary, commission, and benefits.
  • Opportunities for career growth and professional development, including training and mentorship programs.
  • A dynamic and inclusive work environment, with a focus on teamwork, collaboration, and mutual respect.
  • Flexible working hours and remote work options, allowing you to achieve a better work-life balance.
  • Professional development opportunities, including training, mentorship, and career advancement.

Join our team:

We're committed to diversity, equity, and inclusion, and we welcome applications from talented individuals from all backgrounds. If you're passionate about delivering exceptional travel experiences and have a keen eye for detail, we'd love to hear from you.



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