Travel Associate
1 month ago
About the Role:
We're seeking a highly skilled Travel Associate to join our team. As a Travel Associate, you will be responsible for handling incoming requests, providing travel consultation, and booking reservations for air travel, hotel, and car rentals.
Key Responsibilities:
- Accurately and efficiently handle incoming requests via multiple channels
- Provide proactive travel consultation and book reservations for air travel, hotel, and car rentals
- Handle travel arrangements with complete confidentiality and offer high-touch services
- Solve problems on the spot using various tools and expert communication skills
- Own problems throughout the lifecycle of the issue and be available to respond as necessary
- Able to make independent decisions under difficult situations
- Maintain and seek expansion of current knowledge and have a growth mindset
- Achieve individual and contractual service level goals related to telephone, quality, and productivity
About You:
We're looking for a candidate with 3-5 years of relevant work experience as a Travel Consultant. You should have strong knowledge of managing travel requests, both within and from India, as well as regionally (APAC) and globally.
About Us:
We're a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries and have a virtual, dynamic, and flexible work environment that fosters a good work-life balance.
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