Travel Associate

1 month ago


Chennai, Tamil Nadu, India ADVITO Full time

About the Role:

We're seeking a highly skilled Travel Associate to join our team. As a Travel Associate, you will be responsible for handling incoming requests, providing travel consultation, and booking reservations for air travel, hotel, and car rentals.

Key Responsibilities:

  • Accurately and efficiently handle incoming requests via multiple channels
  • Provide proactive travel consultation and book reservations for air travel, hotel, and car rentals
  • Handle travel arrangements with complete confidentiality and offer high-touch services
  • Solve problems on the spot using various tools and expert communication skills
  • Own problems throughout the lifecycle of the issue and be available to respond as necessary
  • Able to make independent decisions under difficult situations
  • Maintain and seek expansion of current knowledge and have a growth mindset
  • Achieve individual and contractual service level goals related to telephone, quality, and productivity

About You:

We're looking for a candidate with 3-5 years of relevant work experience as a Travel Consultant. You should have strong knowledge of managing travel requests, both within and from India, as well as regionally (APAC) and globally.

About Us:

We're a market leader in travel management, helping people and companies travel smart and achieve more. We operate in over 100 countries and have a virtual, dynamic, and flexible work environment that fosters a good work-life balance.


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