Customer Success Manager
2 weeks ago
Unlock Customer Potential
Froogal, a leading SaaS company, is seeking a seasoned Customer Success Manager to drive client engagement, satisfaction, and growth. As a key member of our team, you will be responsible for guiding and developing our Customer Success team, ensuring clients achieve maximum value from our platform.
About the Role
• Develop strong relationships with key stakeholders and decision-makers
• Align Froogal's solutions with customer objectives
• Act as primary point of contact for escalated client issues
Requirements
• 4+ years of experience in customer success, account management, or client services
• Proven experience leading and managing a Customer Success team
• Strong understanding of CRM, loyalty programs, and customer engagement technologies
What We Offer
• Opportunity to work with a dynamic and growing company
• Collaborative and fast-paced work environment
• Competitive compensation and benefits package
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