Customer Success Manager

2 weeks ago


Ibrahim Bagh Lines, India Froogal Full time
Customer Success Manager

Unlock Customer Potential

Froogal, a leading SaaS company, is seeking a seasoned Customer Success Manager to drive client engagement, satisfaction, and growth. As a key member of our team, you will be responsible for guiding and developing our Customer Success team, ensuring clients achieve maximum value from our platform.

About the Role

• Develop strong relationships with key stakeholders and decision-makers
• Align Froogal's solutions with customer objectives
• Act as primary point of contact for escalated client issues

Requirements

• 4+ years of experience in customer success, account management, or client services
• Proven experience leading and managing a Customer Success team
• Strong understanding of CRM, loyalty programs, and customer engagement technologies

What We Offer

• Opportunity to work with a dynamic and growing company
• Collaborative and fast-paced work environment
• Competitive compensation and benefits package

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