Release Manager

3 weeks ago


Ibrahim Bagh Lines, India TravelOperations Full time
Release Manager

TravelOperations is seeking a detail-oriented professional to coordinate cross-functional teams and manage the release lifecycle. As a key member of our Product team, you will be instrumental in guiding and developing collages and clients through the Release Process.

Responsibilities:
  • Collaborate with stakeholders on release planning, scope, and timelines.
  • Coordinate and project manage release activities across multiple teams, including Development, DevOps, and Customer Success.
  • Create a release schedule encountering development cycles, testing deployment, and customer testing.
  • Ensure releases are executed within appropriate times and have minimum impact on customers' business.
  • Oversee the deployment of releases into customer's test and production environments, ensuring that all necessary steps are completed accurately and efficiently.
  • Work closely with the Development and Customer Success team to ensure that releases obtain quality standards and are thoroughly tested before deployment.
  • Review test plans, results, and feedback to identify areas for future improvement.
  • Ensure release documentation, procedure, and process are up to date, and accessible to relevant stakeholders.
  • Facilitate communication and collaboration throughout the release process. Providing regular updates on status, progress, and key milestones.
  • Address any concerns or issues stakeholders raise to management in a timely and transparent manner.
  • Address any issues, hotfixes, or incidents that arise during testing and deployment, working with the customer success team for timely resolutions and minimizing impact on the customers.
  • Identify opportunities for improvement and implement changes to enhance efficiency, reliability, and quality.
Requirements:
  • Overall experience between 5-7 years.
  • At least 3+ years of release management experience.
  • Degree in Computer Science, Information Technology, or equivalent.
  • Experience in planning and managing all release activities.
  • Quality Management Experience.
  • Effective communication skills in English (verbal and written) are important.
  • Strong coordination and interpersonal skills; team player.
  • Experience managing SaaS Cloud Application releases.
  • Experience with the Dynamics 365 platform and products is an added advantage but not mandatory.

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