Coordinating Global Workforce Solutions

2 days ago

Thrissur, Kerala, India beBeeMSP Full time ₹ 9,00,000 - ₹ 12,00,000
Remote MSP Coordinator\

In this role, you will be responsible for managing tasks within our Managed Service Provider (MSP) program to ensure operational efficiency, compliance, and high-quality service delivery.

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  • Audit and Compliance: Conduct regular audits of the Vendor Management System (VMS) to verify client requirements are being met and internal standards are upheld.\
  • Requirement Management: Oversee documentation and validation of client requirements, supporting efficient staffing processes and ensuring alignment with program goals.\
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify discrepancies in staffing processes, both written and verbal.\
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, in line with client demands.\
  • Work Order Management: Manage updates to work orders, ensuring accuracy and compliance within the VMS system.\
  • Program Oversight: Monitor progress and performance of the MSP program, tracking key metrics such as resource utilization and task completion.\
  • Communication: Maintain open communication channels with internal teams and external stakeholders to ensure program alignment and timely resolution of issues.\
  • SOW Management: Collaborate with stakeholders to transition staffing assignments into Statement of Work agreements, ensuring seamless integration with existing processes.\
  • Program Growth: Identify opportunities for program improvement and contribute to strategic initiatives aimed at enhancing program performance.\
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    • Bachelor's degree in business administration, Human Resources, or a related field.\
    • Experience in MSP coordination is preferred.\
    • Strong attention to detail and ability to manage multiple tasks concurrently.\
    • Excellent written and verbal communication skills.\
    • Ability to work independently and collaboratively as part of a team.\
    • Familiarity with VMS platforms is a plus.\
    • High level of adaptability and willingness to embrace change in a dynamic work environment.\

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