Supply Chain Optimization Specialist

3 days ago


Kottayam, Kerala, India Softlink Global Full time

We are seeking a highly skilled Supply Chain Optimization Specialist to bridge the gap between business needs and technical solutions at Softlink Global. Our company specializes in digitalizing logistics and freight forwarding, streamlining complex supply chain operations, and enhancing efficiency for our global clients.

Key Responsibilities

The successful candidate will collaborate with cross-functional teams to gather, analyze, and document business requirements, ensuring our software delivers maximum value to the logistics industry. Key responsibilities include:

  • Requirement Gathering and Analysis: Collaborate with clients, internal teams to capture detailed business, functional requirements; analyze current business processes, identifying gaps and recommending opportunities for improvement in freight forwarding and shipment management; partner with product managers and developers to define, prioritize, refine product features.
  • Logistics Domain Expertise and EDI Flow: Provide subject matter expertise in logistics, including import/export documentation, customs regulations, compliance and freight forwarding processes; ensure product features comply with industry standards and regulatory requirements in logistics, customs and freight forwarding; leverage basic knowledge of EDI (Electronic Data Interchange) to streamline data flow, improving process efficiency and accuracy.
  • Technology and Process Innovation: Research/recommend new technologies, strategies, practices to drive operational efficiency and enhance software capabilities; monitor/oversee the implementation of new systems and technologies to ensure they align with business goals, compliance and contractual standards; track and manage project lifecycles from design to implementation, ensuring deadlines and deliverables are met.

The ideal candidate should have a Bachelor's degree in Logistics, Supply Chain, or a related field, with a minimum of 2 years of experience in logistics / freight forwarding. Business Analyst role preferred. Strong knowledge and understanding of logistics processes, including freight forwarding, shipment tracking, and import/export documentation, is essential. The estimated salary for this position is around $80,000 - $100,000 per annum, depending on location and experience.



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