Full-Time Call Center Customer Service Position

1 day ago


Nellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Representative Job Description

This role involves handling customer inquiries and resolving issues as a full-time Call Center Customer Service Representative. Effective communication and conflict resolution skills are essential to maintain high levels of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls to address customer queries and concerns.
  • Provide product information, troubleshoot problems, and maintain accurate customer records.
  • Evaluate complex cases and escalate them to relevant departments as needed.

Requirements:

  • High school diploma or equivalent; a Bachelor's degree is advantageous.
  • Proficiency in customer service and support.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with minimal supervision.


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