Linux Technical Support Specialist

1 week ago

Mount Abu, Rajasthan, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title: Linux Technical Support Specialist

We are seeking a skilled Linux Technical Support Specialist to join our team. As a member of our support team, you will be responsible for providing level 2 and 3 technical support for our Linux infrastructure.

Key Responsibilities:

  • Provide L2-level support for Linux in a mission-critical banking environment.
  • Ensure compliance with PCI DSS, SWIFT, and local banking regulator requirements.
  • Operate under ITIL processes (Incident/Change/Problem/Knowledge).
  • Maintain high availability, performance, and security; participate in DR/BCP drills.
  • Troubleshoot complex incidents and manage approved platform changes.
  • Conduct root cause analysis for recurring incidents and implement permanent fixes.
  • Tune configurations and schedule jobs to enhance performance and reliability.
  • Coordinate vendor TAC cases, firmware/patch planning, and validate post-change health.
  • Demonstrate strong documentation, runbook hygiene, and clear communication with stakeholders.
  • Ownership mindset with readiness for 24x7 support and on-call rotation.

Requirements:

  • 6+ years of experience in Linux system administration.
  • Strong knowledge of Linux fundamentals, including file systems, permissions, and process management.
  • Familiarity with RHEL, CentOS, Debian GNU, FreeBSD, and Ubuntu operating systems.
  • Experience with ITIL processes and tools.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.

Benefits:

  • Sponsored visa for family members and other benefits.
  • Full-time position with a competitive salary and benefits package.
  • Opportunities for career growth and professional development.

Location: Riyadh, Saudi Arabia

Type: Full time – Perm

Availability: 60 days max.

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