Key Customer Engagement Professional

2 days ago

Nellore, Andhra Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Support Specialist

This role requires an individual to provide top-notch customer support, ensuring seamless interactions and resolving issues efficiently.

  • Main Responsibilities:

  1. Manage Customer Interactions: Respond to customer queries via phone, email, chat, and social media in a prompt, professional, and empathetic manner.

  2. Collaborate with Teams: Work closely with sales, technical, and operations teams to resolve customer concerns and improve overall service delivery.

  3. Develop Customer Service Policies: Assist in creating and implementing customer service policies and standards to ensure high-quality service.

  4. Maintain Records and Documentation: Update and maintain records, files, and documentation in compliance with company policies.

Essential Qualifications and Experience:

  • Education: BE/BTech/Msc/B pharma/Any Graduate with some regulatory knowledge.
  • Experience: 2-3 years post-graduation; experience in sales / marketing & in healthcare/medical devices/ service order management industry preferred.
  • Skills: Proficient in MS Office (especially Excel), SAP, and Outlook. Strong analytical and problem-solving skills. Effective interpersonal, oral, and written communication skills.

Requirements:

  • Solution-Oriented Approach: A team player with a solution-oriented approach and attitude.

What We're Looking For:

A highly motivated and detail-oriented Customer Support Specialist to join our team. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

  • Customer Engagement Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Customer Engagement Specialist">We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. In this role, you will be responsible for handling outbound calls, pitching services, and converting leads into long-term clients.">Key Responsibilities:">">Make outbound calls to potential and existing customers to...

  • Customer Engagement Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeRelationship Full time ₹ 7,50,000 - ₹ 15,00,000

    Job OpportunityBusiness Development ProfessionalThis position is ideal for a highly motivated and customer-focused individual looking to establish themselves in the real estate and housing sector.We are seeking an experienced Relationship Manager who will play a crucial role in our affordable group housing project – Diya Greencity.Develop and maintain...

  • Senior Customer Engagement Manager

    5 days ago

    Nellore, Andhra Pradesh, India beBeeCustomerRelationship Full time ₹ 15,00,000 - ₹ 17,50,000

    CRM Strategist Job DescriptionJob Summary:Ambitious CRM strategist to develop and execute customer engagement strategies, leveraging industry insights and business acumen. Collaborate with cross-functional teams to drive growth and retention.Key Responsibilities:Develop comprehensive customer engagement strategies aligned with business objectives, focusing...

  • Customer Engagement Specialist

    1 week ago

    Nellore, Andhra Pradesh, India beBeeCustomerEngagement Full time ₹ 12,00,000 - ₹ 20,00,000

    Customer Engagement SpecialistThis role involves proactive customer interaction, encouraging subscription purchases and resolving outstanding overages. The ideal candidate will contact customers post-trial expiration, facilitate purchases, process orders, and address account issues.Main Responsibilities:Contact customers to resolve outstanding overages or...

  • Key Account Professional

    1 week ago

    Nellore, Andhra Pradesh, India beBeeAccount Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Key Account ProfessionalA skilled professional with a strong background in real estate is sought to establish and maintain strategic relationships with clients and channel partners, drive business growth through targeted outreach, and deliver high-quality project presentations.Key Responsibilities:Relationship Development: Foster long-term...

  • Strategic Customer Engagement Leader

    1 week ago

    Nellore, Andhra Pradesh, India beBeeMarketing Full time US$ 50,000 - US$ 1,00,000

    Customer Marketing ExecutiveAbout the Role:The Customer Marketing Executive plays a vital role in supporting the business strategy by delivering exceptional customer marketing plans at an outlet level.The role requires effective brand communication, accurate market evaluation, and execution of promotional schemes to drive sales growth and market share...

  • Key Customer Service Representative

    2 days ago

    Nellore, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 4,00,000

    Customer Support ProfessionalWe are seeking an experienced individual to fill a challenging role in our customer support team.About the Role:Job Summary:To provide high-quality customer service and support to clients through various communication channels, including voice and non-voice interactions.Main Responsibilities:Voice Support:Respond to customer...

  • Client Engagement Specialist

    3 days ago

    Nellore, Andhra Pradesh, India beBeeClientEngagement Full time ₹ 40,00,000 - ₹ 70,00,000

    Key Role: Client Engagement SpecialistWe are seeking a seasoned professional to excel in client engagement and drive revenue growth through strategic partnerships. This role requires leveraging exceptional sales and business development skills to deliver tailored solutions that meet clients' needs.ResponsibilitiesEstablish strong relationships with clients...

  • Key Account Professional

    1 week ago

    Nellore, Andhra Pradesh, India beBeeCustomerRelationship Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Relationship Manager PositionWe are seeking an experienced and skilled professional to join our team as a Customer Relationship Manager. In this role, you will be responsible for developing and maintaining strong relationships with existing customers, understanding their needs, and offering our products and services that best fit their...

  • Customer Engagement Developer

    6 days ago

    Nellore, Andhra Pradesh, India beBeeBraze Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:We are seeking a skilled developer to implement and optimize customer engagement campaigns using the Braze platform.Responsibilities:Develop, configure, and maintain campaigns in Braze using Liquid templating and CanvasIntegrate Braze with backend systems via REST APIs, Webhooks, and SDKsImplement event tracking, user attributes, and audience...