
Customer Engagement Manager
18 hours ago
We are seeking an experienced Customer Engagement Manager to lead our customer-facing operations. As a key member of our team, you will be responsible for developing and implementing customer engagement strategies that align with our business goals.
Key Responsibilities:- Develop and implement customer engagement strategies that align with our business objectives.
- Lead and manage the customer engagement team, fostering excellence and a culture of continuous improvement.
- Oversee daily customer service operations, ensuring high-quality service delivery across all channels.
- Analyze service metrics and customer feedback to identify trends, areas for improvement, and opportunities for innovation.
- Proven experience in customer engagement or a related field.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Able to analyze data and make informed decisions.
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- A competitive salary and benefits package.
- Foster a positive and inclusive work environment.
- Collaborate with cross-functional teams to drive business results.
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Manager - Customer Engagement
1 week ago
Bengaluru, Karnataka, India Max Life Insurance Full timeJob DescriptionMax Life Insurance Company Limited is looking for Manager - Customer Engagement to join our dynamic team and embark on a rewarding career journeyCustomer Relationship Management- Interact with customers through various channels (phone, email, chat, social media) to respond to inquiries, resolve issues, and provide support- Build strong,...
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Customer Engagement Manager
3 days ago
Bengaluru, Karnataka, India SAP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoleWhat you'll doSupports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services Initiates digital service kick-off for customers Ensures periodic service reviews to track the service quality across a range of customers Contributes to onboarding/transitioning customers to ECS Orchestrates the overall service/project delivery...
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Customer Engagement Manager
3 days ago
Bengaluru, Karnataka, India SAP Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRoleWhat you'll doSupports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services Initiates digital service kick-off for customers Ensures periodic service reviews to track the service quality across a range of customers Contributes to onboarding/transitioning customers to ECS Orchestrates the overall service/project delivery...
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Customer Engagement
3 days ago
Bengaluru, Karnataka, India AmbiSoul Full time ₹ 3,00,000 - ₹ 6,00,000 per yearInternship Opportunity at AmbiSoul | Customer Engagement & Market OutreachAt AmbiSoul, we're on a mission to bring joy and ambience into everyday spaces through our unique range of décor and lighting products. From crystal ball lamps to moon lamps and quirky silicone lamps, our products are designed to spark conversations and create unforgettable...
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Strategic Customer Engagement Manager
2 days ago
Bengaluru, Karnataka, India beBeeCustomerEngagement Full time ₹ 30,00,000 - ₹ 60,00,000Job TitleA key role for a CRM expert to develop and execute customer engagement strategies, drive team performance, and oversee the implementation of CRM systems.C RM Strategy & Implementation:Develop and execute CRM strategies aligned with business objectives, focusing on customer retention, growth, and loyalty. This involves analyzing market trends,...
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Customer Engagement Executive
3 days ago
Bengaluru, Karnataka, India Heena Bajaj Rustagi Full time US$ 60,000 - US$ 1,20,000 per yearMaintain relationships with customersHandle customer grievancesEngage with customers from website traffic to convert leads into businessCollect and manage product reviewsMaintain accurate records of customer's feedback
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Bengaluru, Karnataka, India beBeeEngagement Full time ₹ 90,00,000 - ₹ 1,30,00,000Job Title: Engagement Optimization Manager**About the Role:**We are seeking a skilled Engagement Optimization Manager to lead our marketing operations team in driving customer engagement and retention.The successful candidate will work closely with our cross-functional teams to develop and execute targeted marketing campaigns, leveraging data-driven insights...
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Principal Engagement Customer Manager
14 hours ago
Bengaluru, Karnataka, India beBeeCustomerManager Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job Overview:">As a seasoned leader, you will oversee the successful delivery of our solutions across key accounts. Your expertise in technical delivery and system architecture will drive consistent execution, high customer satisfaction, and measurable value realization.">You will lead cross-functional engagements, providing strategic oversight, removing...
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Customer Engagement Specialist
1 week ago
Bengaluru, Karnataka, India beBeeCustomerEngagement Full time ₹ 8,00,000 - ₹ 12,00,000Customer Engagement SpecialistWe are seeking a Customer Engagement Specialist to join our team and contribute to enhancing customer satisfaction.Strategic Planning: Develop and implement strategies to boost customer engagement and loyalty.Customer Service: Provide prompt and effective responses to customer inquiries and complaints.Feedback Analysis: Conduct...
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Delivery Manager, Customer Engagement Suite
3 days ago
Bengaluru, Karnataka, India Google Full time ₹ 15,00,000 - ₹ 20,00,000 per yearMinimum qualifications:Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 10 years of experience in a technical project management or a customer-facing role. Experience in program management in environments using Waterfall, Agile, and Hybrid methodologies. Experience with people management. ...