Service Sales Engineer
1 month ago
Unlock Customer Potential
As a Service Sales Engineer at KONE, you will be responsible for developing and maintaining strong customer relationships in your area of responsibility.
Your Key Responsibilities:
- Proactively create and communicate leads and sales opportunities for the entire KONE sales team.
- Ensure customer satisfaction and resolve complaints in collaboration with the KONE team.
- Document customer and contact information, and maintain accurate customer data.
- Generate opportunities from outside the current customer base and handle RFQs.
- Meet sales budget and pricing targets by managing leads, opportunities, orders, and contracts.
- Validate contract contents against negotiation outcomes and maintain sales funnel management.
- Provide timely and accurate reporting in CRM and gather market and competitor information.
- Support the finance function in money collection and drive execution of individual sales plans.
Requirements:
- Sales and/or customer service experience.
- Experience with solution selling methodology and complex technology solutions.
- Familiarity with KONE customers' industries is a plus.
- Basic English skills and digital skills and mindset.
- Bachelor or Master's degree in economics, engineering, or a relevant field.
Join KONE's Team of Professionals
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