Service Sales Engineer

1 month ago


Chennai, Tamil Nadu, India KONE Full time

Unlock Customer Potential

As a Service Sales Engineer at KONE, you will be responsible for developing and maintaining strong customer relationships in your area of responsibility.

Your Key Responsibilities:

  • Proactively create and communicate leads and sales opportunities for the entire KONE sales team.
  • Ensure customer satisfaction and resolve complaints in collaboration with the KONE team.
  • Document customer and contact information, and maintain accurate customer data.
  • Generate opportunities from outside the current customer base and handle RFQs.
  • Meet sales budget and pricing targets by managing leads, opportunities, orders, and contracts.
  • Validate contract contents against negotiation outcomes and maintain sales funnel management.
  • Provide timely and accurate reporting in CRM and gather market and competitor information.
  • Support the finance function in money collection and drive execution of individual sales plans.

Requirements:

  • Sales and/or customer service experience.
  • Experience with solution selling methodology and complex technology solutions.
  • Familiarity with KONE customers' industries is a plus.
  • Basic English skills and digital skills and mindset.
  • Bachelor or Master's degree in economics, engineering, or a relevant field.

Join KONE's Team of Professionals



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